We performed a comparison between Ilex Sign&go, Keeper, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The on-premises deployment meets restrictions and the end-user is able to control all the configuration in their own IT environment."
"We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"It has a secure password generator that incorporates random creation tools and good security practices, which allows for an easy, quick, organized update and sharing with a work team."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"Chrome extension and app."
"I can access my passwords from any Internet connected device."
"The installation and its use are very simple."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"We almost never have outages nor see slowdowns."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"The single sign-on is the solution's most valuable feature"
"There is no software as a service or PaaS (Platform as a Service) offering from Ilex. The only option is on-premises integration."
"The user experience and the mobile app could be improved."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"Keeper does not provide password management for mobile apps."
"Search functions are sometimes weird."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."
"I would love it if you didn't have to re-authenticate when you start up a new browser."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"Some of the new protocols, like OAuth 2.0, could be improved."
"We are finding some compatibility issues. We're still working with CA on them."
"The technical support could be better."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
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