We performed a comparison between Ilex Sign&go, Keeper, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The on-premises deployment meets restrictions and the end-user is able to control all the configuration in their own IT environment."
"It is very easy to install and setup."
"I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed. You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important."
"Support is very quick to respond, and they have fixed any issues that I have had."
"Stronger passwords are being used across the board in our organization."
"We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad."
"Chrome extension and app."
"I can access my passwords from any Internet connected device."
"The installation and its use are very simple."
"The single sign-on is the solution's most valuable feature"
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"We almost never have outages nor see slowdowns."
"Symantec Siteminder Is both scalable and stable."
"As our identity model continues to mature, probably the Federation is most valueable."
"There is no software as a service or PaaS (Platform as a Service) offering from Ilex. The only option is on-premises integration."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"The user experience and the mobile app could be improved."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"Needs to improve KeeperFill on iOS."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"Keeper does not provide password management for mobile apps."
"Its aesthetic needs improvement."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"To add more value to this solution it needs to be more user-friendly."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"I'd like to see a rework of the user directory configuration."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"We are finding some compatibility issues. We're still working with CA on them."
"The technical support could be better."
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