We performed a comparison between OpenText Silk Test, OpenText UFT Developer, and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools."The major thing it has helped with is to reduce the workload on testing activities."
"The statistics that are available are very good."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The feature I like most is the ease of reporting."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"A good automation tool that supports SAP functional testing."
"The most valuable feature of the solution is the number of plugins for object recognition. The predefined libraries allow us to automate tasks."
"The solution is very scalable."
"The cost is the most important factor in this tool."
"The most valuable feature is the Object Model, where you can directly pull up the object as a global or a local."
"There are many good things. Like it is intuitive and scripting was easy. Plus the availability of experienced resources in India due to its market leadership."
"It is a product that can meet regulations of the banking industry."
"The recording feature is quite good as it helps us to find out how things are working."
"The most valuable feature for UFT is the ability to test a desktop application."
"They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place."
"Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
"Our machines are mostly Windows. Being able to test with Safari, on a Mac, and other types of browser pieces without having to manage all the infrastructure is the biggest feature that our team enjoys."
"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."
"As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side."
"Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc."
"Sauce Connect gave us ability to test an application that was hosted locally."
"With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
"Could be more user-friendly on the installation and configuration side."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"UFT is like a flagship of testing tools, but it's too expensive and people are not using it so much. They should work on their pricing to make themselves more competitive."
"The tool could be a little easier."
"It is unstable, expensive, inflexible, and has poor support."
"It would be improved by adding a drag-and-drop interface to help alleviate the coding."
"The product has shown no development over the past 10 or 15 years."
"The parallel execution of the tests needs improvement. When we are running tests in LeanFT, there are some limitations in terms of running the same tests simultaneously across different browsers. If I'm running a test, let's say to log in, I should be able to execute it through IE, through Microsoft Edge, through Chrome, through Mozilla, etc. This capability doesn't exist in LeanFT. Parallel execution of the test cases across different browsers need to be added."
"Object definition and recognition need improvement, especially with calendar controls. I faced challenges with schedulers and calendars."
"UFT Developer is good, but it requires high-level development skills. Scripting is something that everybody should know to be able to work with this product. Currently, it is very development intensive, and you need to know various scripting languages. It would be good if the development effort could be cut short, and it can be scriptless like Tosca. It will help in more adoption because not every team has people with a software engineering background. If it is scriptless, the analysts who wear multiple hats and come from different backgrounds can also use it in a friendly manner. It is also quite expensive."
"The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended."
"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."
"Lacks the ability to start multiple tests simultaneously."
"Progress towards reducing application testing time can be made."
"I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"It should provide more examples of script code."
"There have been various times throughout the last month or so where the service has gone down during business hours."
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