OpenText Silk Test vs OpenText UFT Developer vs Sauce Labs comparison

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Executive Summary

We performed a comparison between OpenText Silk Test, OpenText UFT Developer, and Sauce Labs based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools.
To learn more, read our detailed Test Automation Tools Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The major thing it has helped with is to reduce the workload on testing activities.""The statistics that are available are very good.""The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature.""Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts.""The feature I like most is the ease of reporting.""The scalability of the solution is quite good. You can easily expand the product if you need to.""A good automation tool that supports SAP functional testing."

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"The most valuable feature of the solution is the number of plugins for object recognition. The predefined libraries allow us to automate tasks.""The solution is very scalable.""The cost is the most important factor in this tool.""The most valuable feature is the Object Model, where you can directly pull up the object as a global or a local.""There are many good things. Like it is intuitive and scripting was easy. Plus the availability of experienced resources in India due to its market leadership.""It is a product that can meet regulations of the banking industry.""The recording feature is quite good as it helps us to find out how things are working.""The most valuable feature for UFT is the ability to test a desktop application."

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"They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place.""Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve.""Our machines are mostly Windows. Being able to test with Safari, on a Mac, and other types of browser pieces without having to manage all the infrastructure is the biggest feature that our team enjoys.""The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.""As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side.""Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc.""Sauce Connect gave us ability to test an application that was hosted locally.""With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."

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Cons
"Everything is very manual. It's up to us to find out exactly what the issues are.""We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important.""The support for automation with iOS applications can be better.""The solution has a lack of compatibility with newer technologies.""Could be more user-friendly on the installation and configuration side.""They should extend some of the functions that are a bit clunky and improve the integration.""The pricing is an issue, the program is very expensive. That is something that can improve."

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"UFT is like a flagship of testing tools, but it's too expensive and people are not using it so much. They should work on their pricing to make themselves more competitive.""The tool could be a little easier.""It is unstable, expensive, inflexible, and has poor support.""It would be improved by adding a drag-and-drop interface to help alleviate the coding.""The product has shown no development over the past 10 or 15 years.""The parallel execution of the tests needs improvement. When we are running tests in LeanFT, there are some limitations in terms of running the same tests simultaneously across different browsers. If I'm running a test, let's say to log in, I should be able to execute it through IE, through Microsoft Edge, through Chrome, through Mozilla, etc. This capability doesn't exist in LeanFT. Parallel execution of the test cases across different browsers need to be added.""Object definition and recognition need improvement, especially with calendar controls. I faced challenges with schedulers and calendars.""UFT Developer is good, but it requires high-level development skills. Scripting is something that everybody should know to be able to work with this product. Currently, it is very development intensive, and you need to know various scripting languages. It would be good if the development effort could be cut short, and it can be scriptless like Tosca. It will help in more adoption because not every team has people with a software engineering background. If it is scriptless, the analysts who wear multiple hats and come from different backgrounds can also use it in a friendly manner. It is also quite expensive."

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"The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended.""I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management.""Lacks the ability to start multiple tests simultaneously.""Progress towards reducing application testing time can be made.""I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc.""Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot.""It should provide more examples of script code.""There have been various times throughout the last month or so where the service has gone down during business hours."

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Pricing and Cost Advice
  • "Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
  • "We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
  • More OpenText Silk Test Pricing and Cost Advice →

  • "It is quite expensive and is priced per seat or in concurrent (or floating) licenses over a period of months."
  • "The pricing is quite high compared to the competition."
  • "The cost of this solution is a little bit high and we are considering moving to another solution."
  • "When we compare in the market with other tools that have similar features, it may be a little bit extra, but the cost is ten times less."
  • "It is cheap, but if you take the enterprise license, it is valid for both software items."
  • "The licensing is very expensive, so often, we don't have enough VMs to run all of our tests."
  • "Its cost is a bit high. From the licensing perspective, I am using a concurrent license. It is not a seed license. It is something that I can use in our network. It can also be used by other users."
  • "The price of the solution could be lowered. The cost is approximately $25 per year for a subscription-based license."
  • More OpenText UFT Developer Pricing and Cost Advice →

  • "We have an enterprise account; it has worked great for our needs."
  • "Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
  • "It could be less like pay-per-use with a lower rate."
  • "Go ahead please. Try it at a smaller scale."
  • "Trial the product and see if it suits your needs."
  • "When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
  • "Compared with other services, Sauce Labs is a bit expensive."
  • "​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
  • More Sauce Labs Pricing and Cost Advice →

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    Top Answer:There are many good things. Like it is intuitive and scripting was easy. Plus the availability of experienced resources… more »
    Top Answer:The pricing is competitive. It is affordable and average.
    Top Answer:Object definition and recognition need improvement, especially with calendar controls. I faced challenges with… more »
    Top Answer:The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL… more »
    Top Answer:With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for… more »
    Top Answer:We use it for automated testing. For our company, we do web testing automation. We run our test suites containing… more »
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    Comparisons
    Also Known As
    Segue, SilkTest, Micro Focus Silk Test
    Micro Focus UFT Developer, UFT Pro (LeanFT), Micro Focus UFT Pro (LeanFT), LeanFT, HPE LeanFT
    Learn More
    Overview
    SilkTest is robust and portable test automation for web, native, and enterprise software applications. Silk Test's portability enables users to test applications more effectively with lower complexity and cost in comparison to other functional testing tools on the market. Silk Test's role based testing enables business stakeholders, QA engineers, and developers to contribute to the whole automation testing process, which drives collaboration and increases the effectiveness of software testing.
    With OpenText UFT Developer, you get object identification tools, parallel testing, and record/replay capabilities.

    Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

    Sauce Labs Features

    Sauce Labs has many valuable key features. Some of the most useful ones include:

    • Automated cross-browser testing
    • Mobile testing
    • Secure tunneling protocol
    • Usage reporting
    • Enterprise security
    • Provisioning
    • Centralized user account management
    • Access controls
    • Support for Selenium, Appium, and JUnit Testing

    Sauce Labs Benefits

    There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

    • Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.
    • No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.
    • Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.
    • Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

    Reviews from Real Users

    Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

    Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

    Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

    PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

    Sample Customers
    Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
    Walmart, Hitachi, American Airlines, PepsiCo, AT&T, Ericsson, United Airlines
    Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm15%
    Manufacturing Company9%
    Comms Service Provider6%
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company12%
    Manufacturing Company12%
    Comms Service Provider12%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Energy/Utilities Company7%
    Manufacturing Company7%
    REVIEWERS
    Healthcare Company14%
    Computer Software Company10%
    Media Company10%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company17%
    Healthcare Company6%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise20%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise69%
    REVIEWERS
    Small Business5%
    Midsize Enterprise24%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise10%
    Large Enterprise76%
    REVIEWERS
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Test Automation Tools
    March 2024
    Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools. Updated: March 2024.
    765,386 professionals have used our research since 2012.