We performed a comparison between Commvault Cloud, Logikcull, and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery."There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"The Commvault Complete Data Protection interface is straightforward to use."
"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."
"The solution's stability is excellent."
"Commvault Backup & Recovery's search utility is its most valuable feature."
"This product has allowed us to recover data when we've had issues."
"It's a software-based solution so we just need a license to expand it."
"It has significantly reduced the amount of manual work required to manage our backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"Uploading the documents is super easy. You just throw it in a zip, and unless it's a PST, then you can throw it in directly."
"The most valuable feature which I found was that it was very user-friendly. It's a very new age-friendly tech for uploading the data into the software. It also has a wonderful representation of data in terms of dashboards and pivot charts where you get your data represented in various angles and projections."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It speeds up the process, so I can meet my deadlines."
"It indexes much faster, and is more reflexive because of the Enscripts."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The technical support is excellent."
"Commvault HyperScale X could improve by allowing backups of the storage area network (SAN)."
"When we send a query to Commvault, they take a long time to answer our questions."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."
"The deployment process should be simplified because it is not something that just anybody can do."
"The pricing of the solution can be improved and made cheaper."
"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"It would be better if they could include a technology-assisted review feature, which brings artificial intelligence into the cloud and the system itself. It would be great savings in terms of time and costs as you won't have a person manually going into a dense asset of documents and doing it."
"The guys over at Logikcull will do everything possible to avoid a screen-share — they do everything via text."
"The reporting is a bit unreliable. It needs to be better."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"In the past, incident response time for tech support was slow."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"There were minor UI bugs."
"Ease of use and learning curve need improvement."
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