We performed a comparison between ManageEngine Password Manager Pro, Okta Workforce Identity, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."
"It is very safe and we haven't had any security issues."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"First of all, the solution is very simple."
"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"The initial setup is easy."
"Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."
"The product requires very little maintenance."
"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"You can quickly deploy the entire product with a basic config within couple of hours."
"Ease of use is very good, for administrating it. It's very well known."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"The user interface could be improved and made more user friendly."
"It's a pretty technical solution. It's designed for more technical people."
"There is room for improvement in making the UI more user-friendly."
"The product does not offer enough integration capabilities."
"The pricing could be improved."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"The solution's user interface needs to be improved and made easy."
"You can't hide the device when you're checking logs."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"This user integration with the Okta integration network could be simplified."
"Okta Workforce Identity could improve the support system, they are too slow."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
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