We performed a comparison between Keeper, ManageEngine Password Manager Pro, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HashiCorp, Amazon Web Services (AWS) and others in Enterprise Password Managers."I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed. You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important."
"It syncs with all devices and supports all platforms."
"Available for Windows platforms and also Mac OS and Linux systems."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"It has a double authentication factor increasing the security level."
"It is very easy to install and setup."
"Auto login across platforms allows for no copying and pasting."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."
"It is very safe and we haven't had any security issues."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"Symantec Siteminder Is both scalable and stable."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"You can quickly deploy the entire product with a basic config within couple of hours."
"The most valuable feature is the integration with the Active Directory."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"It would be nice to see this great tool integrate with other tools out there."
"I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"Keeper does not provide password management for mobile apps."
"They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature."
"The user experience and the mobile app could be improved."
"The user interface could be improved and made more user friendly."
"There is room for improvement in making the UI more user-friendly."
"It's a pretty technical solution. It's designed for more technical people."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"I'd like to see a rework of the user directory configuration."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
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