We performed a comparison between Auth0, Okta Workforce Identity, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"It has a lot of customization and out-of-the-box features."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It is easily connected and easy to put our app in single sign-on."
"It has improved our organization by providing login authentication for a mobile app."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"This solution has a lot of capabilities and features."
"The product is easy to use."
"The solution is easy to use for our managers."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"You can quickly deploy the entire product with a basic config within couple of hours."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The tool's price should be improved."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The product could use a more flexible administration structure"
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The product support for multi-tenancy could be improved."
"There could be easy integration with IoT devices for the product."
"It is challenging to obtain a comprehensive backup."
"The initial setup can be complex at first."
"I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity."
"Okta Workforce Identity can improve by having more features in governance."
"RESTful Web Service calls and their response seem a bit slow."
"The pricing could be improved."
"In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern."
"The solution is very expensive."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The GUIs are not very clear, especially when integrating with other products from CA."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"Some of the new protocols, like OAuth 2.0, could be improved."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
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