We performed a comparison between Keeper, Symantec Siteminder, and Tools4ever HelloID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HashiCorp, Amazon Web Services (AWS) and others in Enterprise Password Managers."It has a double authentication factor increasing the security level."
"We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"The generator of complex passwords keeps me safe from being hacked."
"Password sharing and SSO. These features almost become a necessity to make sure that company data is safe and reduce the possibility of data breach."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"I can access my passwords from any Internet connected device."
"It syncs with all devices and supports all platforms."
"The single sign-on is the solution's most valuable feature"
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"We almost never have outages nor see slowdowns."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It's quite scalable."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"Now we can easily control who has access to which client or client application."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"Keeper does not provide password management for mobile apps."
"The password rotation feature could be improved."
"If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
"Maybe a sort of category organizer to help with organizing passwords for different things, such as banking, medical, shopping, and school."
"I would add a category for personal documents or photos of ID cards."
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"The technical support has no experience."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"I'd like to see a rework of the user directory configuration."
"We are finding some compatibility issues. We're still working with CA on them."
"The support could be faster."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"The technical support could be better."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"I would like to have the built-in provisioning module improved."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
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