IBM BPM vs Oracle BPM vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM BPM, Oracle BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files.""The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do.""This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters.""Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using.""Everything is coupled together and comes as one solution.""The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us.""I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product.""It excels at analytics. It provides visibility across all activities of a company's processes and performance."

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"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive.""The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users.""The solution provides extensive functionalities.""We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems.""I find the data lineage features most valuable.""The support is good.""We selected this solution not only for the BPM but for the entire package.""Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

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"Data extraction and auto-classification are great features.""Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features.""It's not so complex to design what you need to.""One feature I like is that it makes the matrix easy for an unstructured document.""Kofax is very easy to use, UI-friendly and allows easy data extraction.""The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development.""What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature.""Great with recognition providing a high level of confidence."

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Cons
"The pricing is a little bit high. It's gone up in cost.""The user experience, while it has improved, should continue to improve.""The tool's workflow function is very strong.""The price and the overall installation process could be improved.""I would like to see the front-end support improved because it should be fully integrated and supported.""It is not user-friendly.""It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement.""The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."

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"You have to maintain it manually.""The product must reduce its cost.""Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations.""The time it takes to get from deployment to production could be faster.""There is room for improvement in the pricing structure.""Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses.""The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace.""The solution needs to offer better integration with third-party systems."

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"Kofax needs to improve the low-code or citizen developers.""It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize.""Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy.""Table line item extraction is not possible through Quick Capture.""Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code.""The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product.""They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement.""Lacks sufficient inbuilt features."

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Pricing and Cost Advice
  • "It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
  • "Starting out with Express can also help reduce the cost for adopting the product."
  • "​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
  • "It gives us a good return on investment."
  • "We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
  • "Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
  • "It has a low cost to implement. You'll get your money back in the same year that you complete the project."
  • "The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
  • More IBM BPM Pricing and Cost Advice →

  • "As with all Oracle products, the licensing over VMware is an issue."
  • "The licensing model is good."
  • "It's pried high, this solution is expensive."
  • "The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."
  • "This solution is very expensive. You are charged per license and an additional 20% for support."
  • "I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."
  • "Oracle is good, but they're still expensive compared to other vendors."
  • "The pricing is very expensive."
  • More Oracle BPM Pricing and Cost Advice →

  • "The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
  • "It is slightly more expensive than other tools."
  • "Kofax TotalAgility is very expensive."
  • "It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
  • "The price of this solution is less than some of the competition."
  • More Tungsten TotalAgility Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user… more »
    Top Answer:The case management and its integration with process design are good features.
    Top Answer:The solution provides extensive functionalities.
    Top Answer:The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar… more »
    Top Answer:The product must reduce its cost. It will help it compete with other open-source tools evolving in the market.
    Top Answer:The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the… more »
    Top Answer:The price of this solution is less than some of the competition.
    Top Answer:The product's console version is old. It should also improve its forum.
    Ranking
    Views
    9,798
    Comparisons
    7,620
    Reviews
    23
    Average Words per Review
    418
    Rating
    7.7
    Views
    2,011
    Comparisons
    1,631
    Reviews
    7
    Average Words per Review
    502
    Rating
    7.7
    Views
    1,676
    Comparisons
    845
    Reviews
    15
    Average Words per Review
    757
    Rating
    8.3
    Comparisons
    Also Known As
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Oracle Business Process Management
    Kofax TotalAgility, TotalAgility, Singularity, Capture Enabled BPM
    Learn More
    Overview

    IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.

    IBM BPM Features

    IBM BPM has many valuable key features. Some of the most useful ones include:

    • Process designer authoring tool
    • Collaborative editing and immediate playback of processes
    • Interactive user interfaces
    • Process rules based on IBM Operational Decision Manager
    • IBM Integration Designer (BPEL and SOA)
    • Designing and building case management systems
    • Process portal
    • Real-time monitoring and reporting
    • Performance analytics and optimizer
    • Performance data warehouse
    • IBM Process Center with a shared asset repository
    • IBM Process Federation Server
    • Built-in enterprise service bus (ESB)
    • Transaction support
    • Integration adapters
    • Network deployment support
    • High availability: clustering and unlimited cores

    IBM BPM Benefits

    There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:

    • Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
    • More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
    • Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
    • Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.

    Reviews from Real Users

    IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.

    Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”

    Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."

    A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

    A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”

    The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.
    Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.
    Sample Customers
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie
    AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Computer Software Company17%
    Insurance Company10%
    Real Estate/Law Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company13%
    Manufacturing Company7%
    Retailer6%
    REVIEWERS
    Computer Software Company36%
    Comms Service Provider18%
    Financial Services Firm18%
    Manufacturing Company18%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company15%
    Manufacturing Company8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company14%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    REVIEWERS
    Small Business30%
    Midsize Enterprise30%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    REVIEWERS
    Small Business35%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    Business Process Management (BPM)
    March 2024
    Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM). Updated: March 2024.
    765,386 professionals have used our research since 2012.