We performed a comparison between IBM BPM, Oracle BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM)."One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"Everything is coupled together and comes as one solution."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."
"The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users."
"The solution provides extensive functionalities."
"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."
"I find the data lineage features most valuable."
"The support is good."
"We selected this solution not only for the BPM but for the entire package."
"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."
"Data extraction and auto-classification are great features."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"It's not so complex to design what you need to."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Great with recognition providing a high level of confidence."
"The pricing is a little bit high. It's gone up in cost."
"The user experience, while it has improved, should continue to improve."
"The tool's workflow function is very strong."
"The price and the overall installation process could be improved."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"It is not user-friendly."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."
"You have to maintain it manually."
"The product must reduce its cost."
"Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations."
"The time it takes to get from deployment to production could be faster."
"There is room for improvement in the pricing structure."
"Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses."
"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
"The solution needs to offer better integration with third-party systems."
"Kofax needs to improve the low-code or citizen developers."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Table line item extraction is not possible through Quick Capture."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Lacks sufficient inbuilt features."