We performed a comparison between Bizagi, IBM BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The product has a comfortable GUI and a good environment for users."
"The API is pretty straightforward."
"Business process modelling and simulation."
"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or streamlining by eliminate some activities where people were not requiring a lot of work in the first place."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"We like that it does not require a lot of hours to train our people."
"Our customers use the solution as a workflow platform to manage their processes."
"The case management and its integration with process design are good features."
"Its dashboard is easy to use and very good. It allows us to customize."
"We are implementing the tool to triple our monthly transaction volume."
"Great with recognition providing a high level of confidence."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Kofax TotalAgility is stable."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"Data extraction and auto-classification are great features."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"It's not so complex to design what you need to."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"It needs some better notation functionality."
"The solution is a bit heavy on resources and has slowed down my computer."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"I would like to see the automation process included in the next release."
"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"IBM BPM needs to have a better and modified interface."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"The options for customization could be improved. More customization using your own code would be beneficial."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Kofax needs to improve the low-code or citizen developers."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"Lacks sufficient inbuilt features."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
