We performed a comparison between ARIS BPA, MEGA HOPEX, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."Object oriented modeling allows us to trace what's going on with the specified object."
"The most valuable features of ARIS BPA are its flexibility and reporting."
"The most valuable features are business process modeling and reporting."
"Business Process Analysis: We can simulate, optimize, and analyse business processes based on various business requirements. It assures our rolling out the best processes."
"The solution is user-friendly and easy to expose."
"ARIS BPA is customizable as per specific business requirements."
"There is a really powerful reporting API that allows you to create almost any kind of report you want out of your process and document repository."
"The technical support is good."
"The support experience in Latin America is great."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"The initial setup was straightforward. With configuration, customizing or prepping the data and deployment, it took about one year to set up. We only needed two people to deploy and maintain the solution: one business architect and someone who specializes in customization and operations."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"The tool is very simple and intuitive to use."
"The ability to customize is valuable."
"What I find the most valuable is the process workflow. It is really good."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"The tool is low code which saves you from a developer."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Data extraction and auto-classification are great features."
"The tool needs to improve its support since they take long to respond."
"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."
"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."
"The model graphics can be exported in PDF, but the model is too small to read."
"There is not enough documentation provided for the tool's support or administration."
"I would like to see the reporting aspects improved."
"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."
"User interface (UI)."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
"The initial setup is a little complex."
"MEGA HOPEX can improve process simulation in the BPA module. If the solution was better we would not have to use another solution for this purpose. Simulating scenarios in the future for the to-be processes is in demand. If we can have the simulation engine built inside MEGA HOPEX, we would not have to purchase another license or solution to integrate them with each other. This would be a great improvement."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"The solution lacks additional models compared to other tools."
"Better documentation and training would be helpful."
"The interface must be improved."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"There needs to be more accessible certification and better pricing."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Lacks sufficient inbuilt features."
"Kofax needs to improve the low-code or citizen developers."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
