We performed a comparison between Broadcom DX Application Performance Management, Dynatrace, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
"Stability is one of the strongest attributes of CA APM. It is very stable on all platforms."
"For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks."
"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
"The triage can find the root cause for pent up issues."
"It covers from mainframe, all the way to dotcom, for example. CA currently covers Amazon, Microsoft Azure, Office 365 monitoring."
"Service maturity when you can retrieve the normal metrics for every major aspect of each module and delivering this info to the correct eyes."
"Proactive snapshots of transactions and all details of a transaction are saved in case of an error."
"Provides more visibility into applications."
"In my experience, Dynatrace is scalable."
"It is an amazing tool for application root cause analysis and business function analytics"
"The most useful features are cloud monitoring, application monitoring, and alert notifications."
"The best part of Dynatrace is that the tool is very lightweight and very easy to install."
"When collecting data with Dynatrace, we saw every single transaction that happened in real-time."
"Through end-user monitoring, we were able to measure the user's perceived performance and build an SLA based on that information."
"Dynatrace has designed its agents to capture limited stack traces for each transaction executed."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Infrastructure monitoring is the most valuable feature."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The stability of the Micro Focus Voltage SiteScope is good."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The integration with CA Spectrum is quite difficult to create, and it is also only one way, only being used to view alarms coming from CA APM."
"There are several areas that could be improved in Broadcom DX Application Performance Management. One of the main areas is user experience monitoring, which is currently not available. Additionally, they need to develop a solution that is compatible with OpenShift 4, as their current solution only works when an agent is installed within the image, which is not possible in OpenShift 4 as it removes the agent."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center."
"Technical support needs to be more responsive and address support tickets more quickly."
"The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings."
"It should be easier to install or set everything up. "
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
"The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause."
"The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are."
"We called support mostly about implementation issues. Docker was one which was early on and the support structure for Dynatrace. Typically, they were trying to help us figure out third-party applications and where the monitoring agent should be located."
"Right now, for AppMon, the maximum handling load, the transaction per minute, is around 6,500. We had an issue on Black Friday or Cyber Monday, some kind of stability issue for users who could not log in. I want to see an increase in the load, at least to 7,000 or 8,000 transactions per second"
"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"I would say that this solution's reports are lacking a little bit, and because of this, you have to rely on API to fetch and pull data. I think they could have done a bit of a better job by providing a more user-friendly search from a reporting perspective."
"The functionality needs improvement."
"They should provide more templates for new vendor devices."
"The graphs and dashboard in the solution are areas that need improvement."
"It should improve its integrations with various tools, especially service management tools."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"It may lack some features other products in the category have like more detailed transaction tracking."
"It could be more reliable using a database repository instead of a log repository."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
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