We performed a comparison between AppDynamics, Dynatrace, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The features that I like best are the dashboard and Business Journey."
"The best features of AppDynamics would be the code application monitoring capabilities."
"After we implemented this solution, we can easily determine the root cause of issues."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
"It reduces the time to resolve issues and requires less manpower."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"Our customers are now able to control their infrastructure with a single tool, and can easily check the connections with all components."
"We are using it on most of our platforms, which are on a big scale and across the globe."
"The installation and configuration were very straightforward and nice."
"OneAgent, the new platform of Dynatrace, it is called artificial intelligence (AI), so basically that artificial intelligence correlates multiple infrastructure competence transactions services and application processes. It is one of the most important features, so when there is a fire break, you do not have to go multiple hops to go look where exactly the issue is."
"Service engineers save a lot of time because they can just go in look at the data and share it with the customer, who has the same view, and say, "Here's an improvement which can be immediately implemented." It's not like a collection of big, multiple findings that are consolidated into one results presentation, then the customer needs to do something. It's more like a continuous performance analysis and improvement process, which is more efficient than those workshops approaches. That's one of the biggest of the advantages that our services team sees because it helps DevOps to focus on continuous delivery and shift quality issues to pre-production."
"Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly."
"It eases the investigation process (faster feedback loop with clients), better pro-activity on possible outages (in order to avoid outages), and eases the process of fine tuning allocation of resources to processes."
"I like the drill-down feature, that it can drill down to the code level to point to where the problems are. It's also helpful for the developers to identify what exactly happens, rather than the operation team having to do so. It works well for the developers to fix issues."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"It can monitor over a 100 technologies with built-in solution templates."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"Infrastructure monitoring is the most valuable feature."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"The price of the solution could improve."
"It could be a little more flexible in configuration on the back end."
"We have had downtime, which has been the result of config, application, or cord issues."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"The cloud licensing needs to be improved. It's quite pricey."
"The resolution time takes longer than expected."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
"Sometimes it is hard to find the right setting for what you want to change."
"I think scalability is what we're struggling with. I would say it's okay, but there's a little bit of room for improvement."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more."
"Custom reporting capabilities should be extended, because it now has basic charting capabilities."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."
"We found it was quite challenging in terms of the learning curve."
"I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"It should improve its integrations with various tools, especially service management tools."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"More out of the box Cloud integration and capabilities."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
