We performed a comparison between Broadcom DX Application Performance Management, IBM Application Performance Management, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."With the new feature CA Team Center is much easier to view the information of my user experience, with this unified vision, it was even practical for lay users to use the tool"
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
"We are using the on-premise and cloud versions of Broadcom DX Application Performance Management."
"An application is quite complicated in the environment of a software reliability engineer, because our applications are like a black box. Thanks to CA APM we are able to transform this black box to a gray box by using the transaction trace functionality services. For me it's the most valuable service of the solution."
"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."
"It's a very stable product."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"I would rate the scalability an eight out of ten."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"The initial setup was straightforward and took minimal effort."
"It's easy to use."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"It's integrated with different monitoring tools, such as AppDynamics."
"It can monitor over a 100 technologies with built-in solution templates."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"The stability of the Micro Focus Voltage SiteScope is good."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"I would like to see intelligence, deep intelligence or deep analytics."
"The initial setup is complex."
"I think as we're all moving forward to automated deployments, it'd be nice to have that out-of-the-box with this product."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"The interface is getting a little old."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"The stability is not great and should be better."
"The demo that was provided to us is not working very well. At times, there are errors."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"Technical support can be slow and needs improvement."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"It could be more reliable using a database repository instead of a log repository."
"More out of the box Cloud integration and capabilities."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"It should improve its integrations with various tools, especially service management tools."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"It may lack some features other products in the category have like more detailed transaction tracking."
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