We performed a comparison between AppDynamics, IBM Application Performance Management, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"It has improved my organization because we are able to proactively and reactively look at performance issues."
"It helped to find quick solutions for specific business transactions."
"It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
"Autodiscovery of application topology, based on real user traffic."
"The SAP monitoring element is very helpful."
"It's easy to use."
"I would rate the scalability an eight out of ten."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"The initial setup was straightforward and took minimal effort."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It can monitor over a 100 technologies with built-in solution templates."
"Has a simple setup. It can be up and running within hours."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The stability of the Micro Focus Voltage SiteScope is good."
"The URL monitoring is excellent."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"The resolution time takes longer than expected."
"The UI could use a little help."
"SQL statement monitoring"
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless."
"The stability is not great and should be better."
"The demo that was provided to us is not working very well. At times, there are errors."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"Technical support can be slow and needs improvement."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"The graphs and dashboard in the solution are areas that need improvement."
"It could be more reliable using a database repository instead of a log repository."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
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