Infor CloudSuite Industrial vs SAP ERP vs SYSPRO comparison

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Executive Summary

We performed a comparison between Infor CloudSuite Industrial, SAP ERP, and SYSPRO based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP.
To learn more, read our detailed ERP Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live.""The product's most valuable feature is production planning. It is one of the core features.""Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP.""The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution.""Some valuable features include improved transparency in sales processes, which has been vital for our operations.""It is a scalable solution.""From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc.""We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."

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"It is an integrated application, and it has been working really well. Earlier, there were different companies for different applications for manufacturing, finance controlling, logistics, and quality. It probably was the first fully integrated application. Whenever somebody is entering any data, for example, invoice data or ordering data, everyone with a right to see this data can see it in the system.""It is easier to migrate to SAP ERP from a legacy system. We have different products for data services, and it is easier to migrate to SAP ERP as compared to other solutions. Stability is one of the main features of SAP. What makes SAP ERP better than others is that SAP has taken into consideration the business processes of different industries, such as manufacturing. They have done the research, and they know what are the best practices. They have already implemented these best practices in SAP ERP, which are readily available for a client. Clients can also customize it based on their individual needs.""The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of codes for accessing specific functions.""The stability is SAP ERP is not good only because the version is old. They could work on improving the versions.""The accounting module's record and report process is closely integrated with almost every other process.""There are many interfaces, so you really can build satellites around it like with other SAP stuff or even third-party stuff.""SAP ERP is one of the most well-integrated solutions with all of the applications in my company, making it one of the most advantageous traits of the product.""The most valuable features are the claim management."

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"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."

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Cons
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined.""The platform's distribution features need enhancement.""The solution's support service could be better.""There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on.""Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution.""Pricing is always an area where there is room for improvement.""Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual.""Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."

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"The user interface isn't as nice as SAP HANA's.""The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex.""Lacks sufficient technical support with slow response times.""We will not make any major changes, and we are not expecting any enhancements or new features from SAP because they already have a new solution. No development is happening on SAP ERP because SAP has come up with a new version called SAP S/4HANA, which is memory-based technology. We are planning to upgrade to SAP S/4HANA, but we don't know when it will happen. We are in the preparation phase.""There should be better support provided to be able to migrate to S/4HANA easier.""It is very expensive to customize to meet compliance with regulations in some countries.""I always prefer using an S/4HANA system.""The warehouse management could be better."

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"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."

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Pricing and Cost Advice
  • "I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
  • "It is a cost-effective solution."
  • "The platform's pricing depends on the specific number of users."
  • "As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
  • More Infor CloudSuite Industrial Pricing and Cost Advice →

  • "SAP ECC is not cheap but I consider it the best system for managing an organization's data and processes."
  • "This is a costly product."
  • "There are licensing costs."
  • "Some components are available at an additional cost, depending on the type of contract that you have."
  • "The licensing costs are slightly on the higher side. They need to make it more competitive."
  • "SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud."
  • "SAP ERP is expensive."
  • "When you have a solution that is stable, reliable, and has a high performance as this solution, the price is going to be expensive. However, when you evaluate the service you are paying for the cost is quite reasonable for this solution."
  • More SAP ERP Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is particularly effective for ERP The automation of emails is a valuable feature for me. The solution… more »
    Top Answer:The product is cheap and has an annual subscription only. I rate the product’s pricing a three out of ten, where one is… more »
    Top Answer:The reports have a deficiency of data richness. It generates essential financial statements such as Profit and Loss… more »
    Top Answer:There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and… more »
    Top Answer:The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration.
    Top Answer:One challenge we face with SAP ERP is the push to upgrade to S/4HANA, which comes with significant costs. While SAP… more »
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    1st
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    Average Words per Review
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    Also Known As
    Infor SyteLine, CloudSuite Industrial SyteLine, SyteLine, Infor SL
    Learn More
    Overview

    The Infor SyteLine enterprise software solution provides a technology backbone and comprehensive application set that enable you to automate business processes across the enterprise for efficiency and consistency; collaborate with supply and demand partners to reduce lead time, control costs, and increase agility; deliver accurate quotes, fast; shorten time-to-market; reduce operating costs; better plan and utilize capacity; minimize returns and rework; measure performance against goals; in short: run with confidence.

    SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.
    SYSPRO enterprise resource planning (ERP) software supports the control, integration and synchronization of all aspects of the manufacturing process and accommodates both short and long production runs in several manufacturing environments. This single source solutionis compatible with computerized maintenance management systems (CMMS software), and it features several quality control measures. Most notable is the lot traceability function, which tracks raw materials through their entire life cycle, beginning with their receipt, manufacture and assembly, and moving on to their inspection, stocking and distribution. It also keeps track of expiration dates and certifications of quality. Another valuable feature of this mining industry software is the inventory management component, which accurately forecasts inventories by analyzing sales history and other factors. Several companies have implemented this software to improve their business operations, including U.S. Salt. They found SYSPRO's focus on the client/server environment and the solution's scalabilty as two reasons to implement this software. The software's combination of manufacturing, distribution and financial functions was enough to convince U.S. Salt that this was the right software for their company. The result for U.S. Salt was highly efficient operations that maintain inventory levels for on-demand shipments within three to five days. U.S. Salt also cited the usability of the software as a benefit. Their employees could easily use it and even personalize it for their work stations. SYSPRO is a global leader in ERP business software. With 35 years of experience in the industry, SYSPRO has gained the trust of more than 15,000 customers and has partnered with 1,500 ERP channels in 60 countries. SYSPRO has a 98 percent customer retention rate.
    Sample Customers
    PRIDE Industries
    B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
    Arctic Manufacturing
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company12%
    Manufacturing Company11%
    Financial Services Firm9%
    Educational Organization8%
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company10%
    Financial Services Firm8%
    Pharma/Biotech Company8%
    VISITORS READING REVIEWS
    Manufacturing Company12%
    Computer Software Company12%
    Educational Organization6%
    Retailer6%
    VISITORS READING REVIEWS
    University15%
    Financial Services Firm12%
    Computer Software Company11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business64%
    Midsize Enterprise18%
    Large Enterprise18%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    REVIEWERS
    Small Business21%
    Midsize Enterprise22%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise20%
    Large Enterprise48%
    Buyer's Guide
    ERP
    March 2024
    Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: March 2024.
    765,234 professionals have used our research since 2012.