We performed a comparison between Infor CloudSuite Industrial, Microsoft Dynamics 365 Business Central, and SAP ERP based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The product's most valuable feature is production planning. It is one of the core features."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a scalable solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly."
"It's quite useful for our production line, and it's easy to configure to our requirements."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports."
"We are getting more features after switching to Microsoft 365."
"It is easy to use, and it works very well for small-scale companies."
"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"The solution has far more features, processes, and functionalities than we previously had."
"ERP is very stable."
"Its integration is most valuable."
"This is a robust solution with a lot of control measures."
"There are many interfaces, so you really can build satellites around it like with other SAP stuff or even third-party stuff."
"It meets our requirements for what we need it to do in the manufacturing industry."
"It integrates everything into one process."
"ERP can help manage all enterprise resources. It brings them together and provides some analytical data to inform management decisions."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The platform's distribution features need enhancement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Pricing is always an area where there is room for improvement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The solution's support service could be better."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"The stability could always be improved."
"It could be more stable."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"The solution must provide more AI features."
"The configuration packages can be somewhat tiresome at times, and they can be slow when loading data."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"SAP ERP needs to consider simplifying a few areas within the tool. Compared to SAP ERP, other solutions in the market are much more easily configurable and understandable. SAP has a lot of complex features."
"We will not make any major changes, and we are not expecting any enhancements or new features from SAP because they already have a new solution. No development is happening on SAP ERP because SAP has come up with a new version called SAP S/4HANA, which is memory-based technology. We are planning to upgrade to SAP S/4HANA, but we don't know when it will happen. We are in the preparation phase."
"The solution is quite expensive. They need to work on the pricing to make it more reasonable."
"The reporting feature could improve in SAP ERP. It could benefit from being more flexible."
"I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us."
"Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4."
"There will always be something within our business that it won't fit."
"ERP could use better integration with other systems."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
