We performed a comparison between Infor CloudSuite Industrial, NetSuite ERP, and SAP ERP based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a scalable solution."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"The most valuable feature is that it works according to how the Internet works."
"It is a very solid product for finance and procure-to-pay processes."
"The initial setup is easy."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"NetSuite ERP is good for a trading company that involves buying and selling."
"SAP is more reliable in terms of data quality than other systems."
"Heavy integration is available with all types of systems, and we use it."
"The solution is very stable."
"It provides great visibility into the details of enterprise resource planning."
"The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration."
"SAP ERP provides the perfect database and options for additional production. It's also good for finance analytics, production drill-down, and other types of analysis."
"The solution can easily be standardized across processes."
"The most valuable features are the ease of installation and the MM functionality."
"Pricing is always an area where there is room for improvement."
"The solution's support service could be better."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The platform's distribution features need enhancement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"In NetSuite ERP, they should focus on offering better customization options."
"The solution is not user-friendly and it is complex to use."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"The solution could be more stable."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"If they could provide more integration options to connect with different products, that would be ideal."
"It would also help if it were more open, more flexible, with more standard products."
"There should be better support provided to be able to migrate to S/4HANA easier."
"There is room for improvement in the integration of the solution, especially in the payroll area."
"SAP ERP was not very user-friendly."
"The production system must be upgraded."
"The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex."
"The product can be a little slow when dealing with thousands of employee data."
"In previous generations, SAP was stable and the roadmap was very predictable, but currently it's very difficult."