We performed a comparison between Bitsight Third-Party Risk Management, Cisco Umbrella, and McAfee Web Protection [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, BitSight, AuditBoard and others in IT Vendor Risk Management."I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Offers open ports from an external point of view."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Its customer service team responds quickly."
"The solution is user-friendly."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"I haven't needed to reboot the servers for years due to their excellent stability."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"It has helped reduce my unit's security events."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"McAfee Web Protection was a good tool because in the olden days when you had to use a proxy tool when browsing the internet. Today the logic has changed slightly, in the sense your protection's taken onto the cloud. You'll exit a predefined gateway on the cloud before your internet browsing happens and therefore you're secured."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"Provides good accessibility and handles any overload very well."
"The solution does what it's meant to do."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"The stability has a good standard right now."
"The solution is not too expensive. It's affordable."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"Data enrichment is the major issue."
"Its factor analysis feature could be better."
"The solution’s benchmarking should be improved."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"The product can be pretty expensive."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"They need to improve analytics so they report on more of the specifics of user activity."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"I would like for their support to be faster."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"The initial setup could be simplified, there is a learning curve during the implementation."
"The solution should be more proactive in regards to sending you updates."
"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
"McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"We need a better customer experience and more flexibility in the product."
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