Bizagi vs IBM WebSphere BPMS vs Pega BPM comparison

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Bizagi Logo
4,425 views|3,818 comparisons
92% willing to recommend
IBM Logo
120 views|83 comparisons
75% willing to recommend
Pega Logo
6,964 views|5,310 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bizagi, IBM WebSphere BPMS, and Pega BPM based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the organizational modeling capability.""It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP).""The most valuable feature is the simulation.""Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable.""One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task.""I like all of the features. I like that you can simulate the processes and add the time standard.""Bizagi is simple. It's simple to learn.""The product has a comfortable GUI and a good environment for users."

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"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software.""We like the feature in which we can trace back instances.""The UI capabilities of the solution are great. The speed of delivery is good."

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"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.""The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.""The solution is operating well overall.""It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs.""The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product.""The most valuable feature of Pega BPM is its architecture.""The most valuable feature is the situational layer cake.""Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."

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Cons
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation.""The open source version lacks the option to publish.""In terms of what needs improvement, the costs can be lowered.""The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365.""In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool.""Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them.""It needs an easier setup for the Bizagi Engine.""From a developer's point of view, an improvement in the layout would make the UI better."

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"The user interface could be improved, and although integration opportunities are good, they could be improved further.""Sometimes there are tasks that failed without any reason.""The solution lacks acceptable stability."

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"This is an expensive solution.""The UI part needs improvement.""The way the IDE works with the chatbox and the taxonomy imports could be a little smoother.""Pega BPM's documentation should be improved, especially for freshers or new trainees.""The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.""Compared to other BPM products, the interface is somewhat complex, so the usability could be improved.""It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work.""It needs more integration with other platforms."

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Pricing and Cost Advice
  • "Pricing is good value for money."
  • "For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
  • "The modeler itself is free. For the whole BPM suite, there are other options that may be better."
  • "It is on par with other BPM tools, but not as expensive as Pega nor Appian."
  • "If they can freeze the pricing in a contract, I advise them to do so."
  • "I think that its price is reasonable."
  • "This solution would be expensive for a company that has a lot of users."
  • "The Bizagi modeler can be downloaded free of charge."
  • More Bizagi Pricing and Cost Advice →

    Information Not Available
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty… more »
    Top Answer:The natural notation is the best feature of Bizagi because it makes it compatible with other products.
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    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your… more »
    Ranking
    7th
    out of 66 in Process Automation
    Views
    4,425
    Comparisons
    3,818
    Reviews
    13
    Average Words per Review
    785
    Rating
    8.2
    33rd
    out of 66 in Process Automation
    Views
    120
    Comparisons
    83
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 66 in Process Automation
    Views
    6,964
    Comparisons
    5,310
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Camunda logo
    Compared 26% of the time.
    Visio logo
    Compared 14% of the time.
    Bonita logo
    Compared 6% of the time.
    Microsoft Power Apps logo
    Compared 6% of the time.
    ServiceNow logo
    Compared 24% of the time.
    Camunda logo
    Compared 16% of the time.
    Appian logo
    Compared 9% of the time.
    Microsoft Power Apps logo
    Compared 7% of the time.
     AWS Step Functions logo
    Compared 2% of the time.
    Also Known As
    WebSphere BPMS
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

    Information Not Available

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
    Schahin Group, Korean Credit Card Company, Versicherungskammer Bayern, Biogrid Australia
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Government14%
    Retailer8%
    Financial Services Firm8%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company11%
    Educational Organization9%
    Comms Service Provider8%
    No Data Available
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    No Data Available
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    Buyer's Guide
    Process Automation
    April 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
    768,578 professionals have used our research since 2012.