We performed a comparison between ARIS BPA, IBM Case Foundation, and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
"Features like SAP SolMan sync, Alfabet EA integration (another Software AG product)."
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"The technical support is good."
"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"The shared repository allows for cross-functional cooperation instead of doing things in a silo. You can operate cross-functionally and really work end-to-end, instead of dividing everything up on a functional basis."
"In addition to our applications, we have also stored, in ARIS, the footprint of where those applications have been implemented. That means we know in which country a given application has been implemented. With embedded geolocation, we have a very visual world map, where we can see the footprint of each application."
"Case Foundation provides a strong security boost."
"It's very easy."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The content management is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The technical support of Pega BPM is very good."
"The stability has been good. We haven't had any issues."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"Can do a lot of things with minimum time and cost."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"The solution's case management is its most valuable aspect."
"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."
"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."
"The user interface could be more intuitive and better designed."
"Create simple data uploader."
"I believe the solutions BPM tools are not very good and need improvements."
"The reporting and the information query features could do with some improvement."
"It needs external API and the ability to navigate back, similar to "Back" in web browser."
"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The solution can be quite expensive."
"The service as it currently stands is out-of-date and lacks flexibility."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"90% of the feedback we receive states that the UI is not very user-friendly."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"There are some features that could be enhanced like the document viewer"
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"Business specific functionality is needed."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"They need to support the solution better, at this time the company does not have enough support."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
