We performed a comparison between Barracuda Email Security Gateway, Cisco Secure Email, and SonicWall Email Security based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG)."The link protection and anti-phishing features are great."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"The solution is scalable."
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"Customer support is the solution's strongest point."
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"Cisco Secure Email's most valuable is email certification."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"ATP has been the most valuable in improving our email security posture."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"Administration of the email domains and custom filters are easily done via the web interface."
"It is a very scalable solution."
"This solution provides very good email security that protects us against spamming and malware."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"The most valuable feature is that it protects from spam."
"Setup was easy. It took about 30 minutes."
"The product is easy to manage in terms of configurations."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"The anti-spam aspect of the solution is its most valuable feature."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"I am not aware of the licensing costs."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"False positives have given us issues."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"The reports are standard, and it would be nice to be able to customize them."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The management features of the product are not up to date."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"They need well-trained partners in Nigeria."
"Updates could be released more frequently."
"There could be definition updates included in the subscription."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"They should integrate the solution with third-party platforms."
"The reporting needs improvement."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
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