We performed a comparison between DX Spectrum, IBM Tivoli NetCool, and OpenText Network Node Manager i based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Fortinet, Broadcom and others in Network Management Applications.
"All networks (or network equipment) are monitored through CA Spectrum."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"The most valuable features of DX Spectrum are the comprehensive alerts."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"I have found the cross analysis feature to be the most valuable."
"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"It's very easy to use."
"Anything is possible with Tivoli. It's quite a robust system."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"The tool had many built-in automation capabilities."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"It's very easy to use."
"Most valuable function would have to the internal causal engine and its root cause analyzer which keep us updated on critical errors and incidents in our network environment."
"It gives us a good overview of what's happening in our networks and the devices in the networks."
"The platform has good stability."
"Real time network monitoring application: It is very stable, which provides quick root cause analysis (RCA) for any network faults."
"Our monitoring and network teams of less than 100 people use this solution. The availability and fault monitoring are good."
"Topology creation is the most valuable feature."
"The best feature is the solution's entire credibility with all vendors."
"We do not have any issues stability-wise."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"From a functionality perspective, the product is not doing what it should. Also, there are some concerns about the accessibility. I would appreciate additional out-of-the-box troubleshooting scripts, like templates for addressing various issues. Currently, when troubleshooting online, I need to create my scripts. It would be beneficial if the platform could provide pre-built scripts or templates to help automate certain troubleshooting tasks."
"The solution's stability needs improvement."
"The CA Technologies sales team destroyed their relationship with our business units."
"We have had some issues with the spec server and the high availability replication of data. It fails over well, but it does not come back very well. We get duplicated events."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"UI is outdated, very old legacy."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"As the technologies evolve, also these solutions or the monitoring tools should evolve to cover the progress in technology, including capabilities related to monitoring of virtualized devices today, as the DNS is on the table in this way."
"They should add AI options in the product's next release."
"Only to improve the GUI."
"Micro Focus Network Node Manager is not powered to drill down for traffic visibility."
"The solution should integrate with NAC servers."
"The way the solution currently works means I'm not able to customize my own reports."
"The dashboards are not customizable and it's not user-friendly."
"When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained."
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