We performed a comparison between DX Performance Management, DX Spectrum, and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out what your peers are saying about Broadcom and others in DX NetOps."When devices are having performance issues, it proactively build dashboards which allow us to go and do health checks, and resolve problems before they become an issue."
"The ability to quickly do drag and drop customized reports for dashboards."
"The most valuable feature of DX Performance Management is the quick way we can collect data without putting much effort. They have a lot of customization and features with the solution internally and out of the box. We can discover the device, and start collecting information. For example, if the device is available, we can receive the CPU and memory utilization, and the interface optimization is simple and very fast to implement."
"Downloads and records are the most valuable features."
"What is most useful is visibility."
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels... are all very intuitive."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"What I like best is the configuration management functionality."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"The stability of the product is key. It never breaks, really. The stability and reliability of the Spectrum product have been top-notch."
"It is very stable. We have not had any major issues in over 10 years."
"It is easy to navigate."
"It has a high-quality graphical interface."
"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"The tool had many built-in automation capabilities."
"Anything is possible with Tivoli. It's quite a robust system."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The solution has very good integration capabilities."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It's very easy to use."
"NetCool has a huge database that can collect and process about one million alarms a day."
"We experience disconnections between the solutions own components."
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."
"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."
"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."
"Since we are out of registered IP space, we are moving to ipv6 and we expect our vendors to move with us, and they have not delivered yet."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"The product should provide performance management features."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"The upgrade process could be smoother. More of the steps around upgrading could be automated."
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."
"The CA Technologies sales team destroyed their relationship with our business units."
"The visual is a little archaic."
"DX Spectrum needs better documentation on its complex features."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"The solution is not user-friendly."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"UI is outdated, very old legacy."
"The solution does not have any AI capabilities."
