"It is easy to understand and determine when and/or where the network is failing."
"All networks (or network equipment) are monitored through CA Spectrum."
"Offers a lot of functionality."
"What I like best is the configuration management functionality."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"It is easy to navigate."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"Memory and CPU utilization features are good."
"The ability to go back and look at historical data is the most valuable feature."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"They have great integration with the active directory."
"The most valuable feature of SCOM is real-time alerts."
"Being able to make and customize management packs and send out notifications is very valuable."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"DX Spectrum needs to incorporate faster support."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"I think the management or configuration of devices needs some improvement."
"It needs better integration with other CA products."
"Technical support for this product is not so good. It needs improvement."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"It would helpful if SQL DM could mark when changes are made within the program."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"The GI is difficult to work with and the reporting servers are also difficult."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"It'll help if they can provide real-time or closer to real-time monitoring."
"It could use some system enhancements, such as better dashboards."
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