We performed a comparison between IBM B2B Integrator, IBM Sterling B2B Integration Services, and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, MuleSoft, IBM and others in Business-to-Business Middleware."I find the codeless communications, SFTP or FTP, valuable."
"The most valuable feature of IBM B2B Integrator is its security and flexibility."
"It's highly stable, and the redundancy is amazing. B2B Integrator also has a high availability option to work in a cluster environment. You rarely have issues operating it because of the HA."
"It is easy of use and it's easy to maintain. It's also faster to on-board partners."
"This solution allows for easy integration with heterogeneous applications."
"The technical support on offer through the portal is very helpful and responsive."
"Very flexible product; it allows implementing different flows on the same infrastructure."
"It can scale horizontally as well as vertically as a cluster."
"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"The product's most valuable feature is the real-time integration suite."
"They have best-in-class, quality support."
"The solution is extremely scalable."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"We can use it to script and monitor processes."
"The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works."
"The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."
"The platform has been very consistent and responsive."
"Mapping Designer provides excellent flexibility."
"The ease of integration of the SEEBURGER product into SAP was pretty seamless. There wasn't any trouble, there weren't any complexities."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
"They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap."
"API integration could be improved. The legacy system could be on the cloud."
"There is no related transaction stored in the database because it's an OLTP application."
"Patching or upgrading the product is a bit of a nightmare. It would be nice if they removed the installation manager port. We find it complicates upgrading and patching a great deal."
"The tool requires you to write a lot of code in Java and XSLT, which makes development tough."
"IBM B2B Integrator could improve the business process itself, there is no resignation of duties and in terms of the console should be changed in a way that is more user-friendly."
"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"I don't think the scalability of the solution is that great because they have tied the solution to their named nodes and it does not allow scalability like some of the cloud products allow."
"Difficult in handling large amounts of data, like when the file has more than 100MB in size."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required."
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