We performed a comparison between SAP HCM, SAP SuccessFactors, and Workday based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management."It has the best data management features."
"The most valuable feature is Organizational Management (OM)."
"The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"The technical support is quite good."
"When you maintain your data in SAP, you can generate any kind of HR report with one click."
"We have managed to consolidate our payroll for all India operations on this platform."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"The most valuable feature of SAP SuccessFactors is analytics."
"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."
"The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."
"The initial setup was pretty simple."
"The performance goals and learning management solutions are the product's most valuable features."
"The functionality and user friendliness are constantly improving."
"The most valuable feature of Workday is the ease of navigation to browse the application. The solution can hold information about the company and people with accounts can be discovered by others in the whole company."
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations."
"The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company"
"This product is leaps and bounds above the competition. Part of the reason is that it is built with modern technology. It has no legacy coding in it at all."
"The most valuable features of the solution are the usability, learning, and compliance tools."
"It's intuitive, a very usable tool and it's easy to find the data you're looking for."
"There is a lot of scope for customization with this solution"
"The solution is stable."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"SAP HCM's long and tedious transactions can be improved."
"The product's license is very expensive."
"The speed of technical support can be improved."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"The setup comes with a set of challenges as well."
"There are some limiting aspects to this product."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"The pricing of SAP is quite high."
"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."
"The user experience could be simplified."
"There are a few features that are missing. There are specific features on the HTM, such as telecom safety, that just isn't there. It's not a very detailed solution in that sense. However, it is maybe not expected to have those kinds of features on the surface level of the product."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"The expenses and reimbursements module could be improved. Creating expense reports is time consuming and inefficient compared to other expense solutions."
"There is a lot of complexity in the configuration of this solution."
"The cost of Workday is certainly not inexpensive. It's very pricey."
"I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature."
"One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it."
"I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."