Oracle HCM Cloud vs SAP SuccessFactors vs UKG comparison

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12,190 views|8,206 comparisons
92% willing to recommend
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19,016 views|12,600 comparisons
85% willing to recommend
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Read 117 UKG reviews
11,588 views|3,473 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle HCM Cloud, SAP SuccessFactors, and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management.
To learn more, read our detailed Talent Management Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the support for mobile devices.""The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy.""I think that it's stable. I don't believe that there are any issues.""Oracle HCM Cloud's most valuable feature is that it is user-friendly.""All the features are good.""The most valuable feature is fast reporting.""The most valuable features in Oracle HCM Cloud are the employee and manager self-services.""The solution has good integration with other applications."

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"The solution is stable.""The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance.""It has improved my organization by enabling us to efficiently manage our personnel.""Scalability-wise, I rate the solution an eight out of ten...It is a stable solution.""This solution has always been stable for me.""The performance of the solution is very good.""SAP SuccessFactors is one of the most robust platforms in the world today. For a unique global company, they need a platform that is compliant, such as GDP compliant in Europe. The solution delivers high quality in their core HR IS system which is called Employee Central. The system is one of the strongest and sturdiest modules that are in existence in the world.""SuccessFactors' best features are talent management and HR Analytics."

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"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed.""The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.""I like UKG's integration.""The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.""It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""It is much easier to use and the customer service is better than our previous solution.""I have found the most valuable feature to be business intelligence and Cognos reporting.""The solution's UI is good. Also, it is very easy to use."

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Cons
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve.""In some cases, the price may be lower depending on what is negotiated.""It would be very nice if we were able to roll back transactions from data that was loaded with the data loader.""There should be more digital assistance included, like chatbots.""The product is comparably complex to install and deploy properly.""Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown.""The solution has much room for improvement in all the modules.""Lacks relevancy for the current generation."

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"he user interface could be improved.""Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement.""The GUI needs to be enhanced to be in line with the latest and complete version of the solution.""I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution.""SAP SuccessFactors needs to improve the LMS and performance management.""The solution needs more localization, especially for the Middle East and Russia.""The integration between the recruitment module and employee central is a big problem.""SAP SuccessFactors' pricing structure could be improved."

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"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.""UKG could be a little more flexible in some areas.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.""Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports.""The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base.""The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.""I would like the capability to use UKG as a single platform without the need to alternate between systems."

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Pricing and Cost Advice
  • "On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
  • "Oracle HCM offers many features at a low price."
  • "On average, it's not a cheap solution."
  • "It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
  • "The solution is expensive."
  • "Licensing fees are on a yearly basis."
  • "There is a license required for the use of this solution and we are on an annual license."
  • "I cannot comment on the cost, as this is handled by a different team."
  • More Oracle HCM Cloud Pricing and Cost Advice →

  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • "While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
  • More UKG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Although both are solutions to manage HR, their differences make each one suitable for different companies Oracle… more »
    Top Answer:The most important function is definitely managing the employee and employer staff system. This module allows the… more »
    Top Answer:I rate the product's pricing a seven out of ten. A comprehensive understanding of your requirements is essential for… more »
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new… more »
    Top Answer:The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for… more »
    Top Answer:UKG could be a little more flexible in some areas.
    Top Answer:We use UKG for payroll and other core HR functions.
    Ranking
    3rd
    out of 86 in Talent Management
    Views
    12,190
    Comparisons
    8,206
    Reviews
    27
    Average Words per Review
    525
    Rating
    7.7
    1st
    out of 86 in Talent Management
    Views
    19,016
    Comparisons
    12,600
    Reviews
    43
    Average Words per Review
    492
    Rating
    7.7
    7th
    out of 86 in Talent Management
    Views
    11,588
    Comparisons
    3,473
    Reviews
    4
    Average Words per Review
    513
    Rating
    8.5
    Comparisons
    Workday logo
    Compared 30% of the time.
    PeopleSoft logo
    Compared 9% of the time.
    SAP HCM logo
    Compared 7% of the time.
    Dayforce HCM logo
    Compared 6% of the time.
    Paylocity logo
    Compared 2% of the time.
    Also Known As
    Oracle Human Capital Management Cloud
    SuccessFactors
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

    Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

    Top 10 Reason Why Customers Choose Oracle Cloud HCM:

  • Tailored User Experience

    Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

  • Adaptable and Extensible

    HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

  • Complete HCM Cloud Solution

    Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

  • Complete Enterprise Solution

    One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

  • Improved Business Value

    Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

  • Dedication to Innovation

    Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

  • Data Security and Privacy

    Oracle has a strong security culture and is trusted by

    organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

  • Vibrant HR Community

    Oracle Cloud Customer Connect is a vibrant online

    community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

  • Customer Success

    Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

  • Global Capabilities

    Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

  • Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Sample Customers
    Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm16%
    Healthcare Company8%
    Insurance Company8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company7%
    Financial Services Firm6%
    Healthcare Company4%
    REVIEWERS
    Manufacturing Company26%
    Computer Software Company17%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company8%
    Manufacturing Company6%
    Financial Services Firm6%
    REVIEWERS
    Healthcare Company13%
    Financial Services Firm13%
    Manufacturing Company11%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization86%
    Computer Software Company2%
    Healthcare Company1%
    Financial Services Firm1%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise25%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise51%
    Large Enterprise38%
    REVIEWERS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise40%
    REVIEWERS
    Small Business34%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise88%
    Large Enterprise9%
    Buyer's Guide
    Talent Management
    March 2024
    Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: March 2024.
    767,847 professionals have used our research since 2012.