Digium Asterisk vs Digium Switchvox vs Genesys PureConnect comparison

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  • "If the client requires an economical solution with many features, we can offer them Digium Asterisk, where there is no licensing. It is a good, economical solution."
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    Top Answer:Can integrate with a lot of gateways in voice.
    Top Answer:As of now, they are doing great in all areas and they keep improving their services
    Top Answer:There are many use cases for Genesys, as it has almost all the channels needed to have a better customer experience… more »
    Ranking
    3rd
    Views
    994
    Comparisons
    884
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    15th
    Views
    108
    Comparisons
    57
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    7th
    Views
    143
    Comparisons
    129
    Reviews
    1
    Average Words per Review
    192
    Rating
    9.0
    Comparisons
    Also Known As
    Asterisk
    Switchvox
    Interactive Intelligence Customer Interaction Center, CIC
    Learn More
    Overview
    Open source PBX system providing a complete telecommunications platform.
    VOIP phone systems

    Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

    Sample Customers
    Yahoo, Penn Univeristy of Pennsylvania, US Army, Google, eBay
    CORAF/Wecard
    Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider15%
    Financial Services Firm12%
    Educational Organization7%
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Energy/Utilities Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise50%
    No Data Available
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%