We performed a comparison between AppDynamics, Dynatrace, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"This solution is easy to use and very powerful, it is a complete tool for us."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"We set up alerts recently so we can fix any issues more quickly in production."
"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"We are quite happy with the support that they have been providing."
"Reduces troubleshooting time by finding problems before the system is launched."
"Overall, it has provided improved stability to our system both within prod and non-prod environments."
"This is a stable solution."
"Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline."
"Agentless Transaction Analysis allows my team to granularly decompose complex operations and flows for business applications."
"It gives you a great level of detail into whatever the issue is: Using troubleshooting and getting to the root cause."
"It's easy to use."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The most valuable feature of SCOM is real-time alerts."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"It is very good at monitoring Microsoft Server."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"They need to improve the consolidation of agents for the agent's installation process."
"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from."
"The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless."
"It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful."
"The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."
"If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool."
"Because we are financial, there are certain things that we cannot put on the cloud. However, that is a given fact, not only for us. It is a given fact for any financial company because of PCI compliance. Because of PCI compliance, companies don't take the risk of putting data in the cloud."
"The UX/UI needs improvement. It is not easy to learn."
"Sometimes we have issues with the code on their side. We like to get it fixed."
"The flexibility when it comes to integrating with other tools is very low."
"It would be great to have Synthetic automatically retrieve what the customer sees on his side."
"I would like Dynatrace to be more flexible and user-friendly."
"The one thing people really liked that we can do in AppMon is executive dashboards and, until recently, you couldn't even create the business transactions you need for the data at the back-end of those dashboards. But if I had to ask for one thing it would be: In the new platform, give me the ability to do dashboarding in the way it's done in AppMon, and I think that would bridge a lot of the missing pieces. If I could do the same type of executive dashboards on the walls, they would be happy."
"This solution needs more powerful database monitoring capabilities."
"The price could be improved."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"The solution can be improved by expanding to cloud usage."
"In a future release, they should add email notification alerts."
"Stability and some performance issues exist and they need improvement."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"I would like to better be able to monitor Oracle processes."
