We performed a comparison between DX Unified Infrastructure Management, HPE System Management, and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It is reliable when it comes to monitoring."
"It delivers our customers many metrics, so they may make decisions"
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"I think it's stable, scalable, and flexible."
"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."
"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work."
"The interface is in continuous development and improves version by version."
"This is a good product and I recommend it."
"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"It needs a little bit more functionality in the Admin Console."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"It is a little complex to use versus other softwares."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"DX UIM's reporting and customization need to be improved."
"I think that support integration could be improved."
"The quality of service and support for this solution needs to be improved."
"Our customers would like to see the price lowered."
"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."
"The return on investment report is too difficult to understand."
"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"The tool needs improvement in non-Cisco SD-WAN."
"Some similar solutions offer end-to-end visibility."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"SevOne should work with the graphs legend functionality."
"Would benefit with the addition of AI modules for proactive data insights."
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