SmartBear TestComplete vs Tricentis Tosca vs Worksoft Certify comparison

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Executive Summary

We performed a comparison between SmartBear TestComplete, Tricentis Tosca, and Worksoft Certify based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools.
To learn more, read our detailed Functional Testing Tools Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product is stable for what we are currently using it for, and it is sufficient for us.""It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows.""The most valuable feature is the integration with Azure DevOps.""It is a strong automation tool for desktop, browser, and API testing.""The solution is mainly stable.""It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.""When compared to other tools, it is very simple.""TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."

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"With one click, it will scan all the elements on the screen, so that the user can select the required elements for automation tests.""It is easy to maintain and easy to automate. No coding skills are required to automate. It is also easy in terms of transferring knowledge and skills. Many of my team members shifted over the past one and a half years, and there was no big issue with respect to knowledge sharing. It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible. Looking at the amount of rework and maintenance activity that we had done for our scripts, it might have been a nightmare with some other scripting tool.""Very user-friendly and the low code automation is really helpful.""Tricentis Tosca is well integrated with other products like Jira.""One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal.""The solution has plenty of features compared to other solutions.""We are satisfied with the support of Tricentis.""The most valuable features of Tricentis Tosca are the Salesforce scanning. There are two scanning for Salesforce applications. There is Salesforce scanning and normal application scanning. Object identification has been really useful in Tricentis Tosca."

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"If we write a new test that's 80 percent the same as an existing test, it is pretty straightforward to reuse the steps from existing tests for our new tests and build upon them.""We found that Worksoft is easier to use because our business experts can do the tests. We didn't have to have IT experts.""One of the bigger value-adds that we had was extracting data from our warning systems to be inputted into our new learning system.""The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it. We are able to do a lot of operations even with the solution being completely scriptless. That is a large advantage compared with other automation tools.""We love the Capture 2.0 feature. It seems to work very well.""It is a huge improvement, as it recognizes complex general applications, where most tools won't recognize the objects within them.""Automation using Worksoft Certify has saved our testing times by 40% to 50%.""The tool itself is highly effective, especially when it comes to comprehensibility for newcomers."

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Cons
"Increased performance with less memory and CPU usage.""The integration tools could be better.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""There could be API interfaces with this tool.""We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.""What is currently missing from this solution is better support for mobile testing.""At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors.""TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."

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"It requires some coding customization that requires expertise.""I would like to see more implementation of AI on the self-healing aspect. That would be like the next step.""The reporting function was lacking in usability and detail.""The Test Management options are still weak - improvement is outlined, but not yet visible. I""In Tosca, I see that there are no user guides.""The UI does not have the option of automating the scroll bars.""I would like to be able to manage different projects in one repository or have better data exchange between repositories.""First, Tricentis could improve Tosca's Linux scripting. We can automate Linux scripting, but there are a few commands that Tosca doesn't support. DVS support and the object identification mechanism could also be better."

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"I would like Worksoft Certify to do automation at any layer (the UI layer, API layer, or database layer) and challenge competitors in the RPA industry, like UiPath and Automation Anywhere.""Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases.""In the past, when we've tried to automate some of our web apps, it has not been as robust. If there were one thing that could be improved, it's interaction with web applications. The issue we were running into is that it was harder to identify the objects than it is with some of the other architectured applications.""Web UI testing was difficult in the beginning, as we had a homegrown product, and we had to do the proper object naming.""With one of our applications where we do check-in, Worksoft is not able to identify the Java-based application. We raised the ticket, but we were unable to resolve this using Worksoft.""I would like to see the impact analysis integrated with the performance testing tool. We have multiple tools doing multiple items. I would like to have one common tool.""The technical support comes on, and says, "Oh, so-and-so link is here, go through that link, and make the modifications." I'm not comfortable in making those changes. I want to schedule a call, share my screen, and have them fix it for me.""For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."

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Pricing and Cost Advice
  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

  • "​It is an expensive tool compared to other test automation tools. It has a lot of advantages over other tools."
  • "Expensive, but for long-term projects, it is paying back."
  • "The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc."
  • "We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution."
  • "Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked."
  • "We have around 200 [concurrent] licenses and the cost around $1.4 million a year."
  • "My understanding is that it's an expensive product, although I don't know the specifics with regards to pricing."
  • "I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive."
  • More Tricentis Tosca Pricing and Cost Advice →

  • "The tool is not really good at all because you need to purchase some additional tools."
  • "We would purchase more licenses right now if they were cheaper. Pricing is a little bit of a hindrance."
  • "It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
  • "The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
  • "Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
  • "We ended up buying too many licenses. They were very good at selling it to us, and probably oversold it a little. We bought 45 licenses and have never used more than twenty. However, they gave us a pretty significant discount on the bigger license, so it made sense for us to buy enough that we wouldn't have to go back and ask for more."
  • "We could use Certify to do robotic process automation, which is basically running a process on your correction system instead of your test system. Therefore, we may do that in the future."
  • "By using automation, it reduced about 75 percent of the time when compared to any other tool."
  • More Worksoft Certify Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they… more »
    Top Answer:We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing MicroFocus… more »
    Top Answer:Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is… more »
    Top Answer:As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding… more »
    Top Answer:A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the… more »
    Top Answer:Worksoft Certify is priced higher than most tools. I rate Worksoft Certify an eight out of ten for pricing.
    Top Answer:The technical support of the product is an area of concern where certain improvements are required.
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    Overview

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Tricentis Tosca is a continuous testing platform that uses the industry’s most innovative functional testing technologies. Unlike traditional testing technologies, which are siloed and can allow for integration risks that are likely to derail end-to-end processes, Tricentis Tosca accelerates testing across the enterprise to keep pace with Agile and DevOps and helps enterprise teams to achieve 90%+ test automation rates, thereby enabling them to deliver fast and continuous feedback.

    Tosca enables your large enterprise to improve the quality of its applications by equipping you for optimizing, managing, and automating your software testing.

    This model-based approach to software test automation enables your organization to achieve high automation rates while at the same time maximizing business risk coverage. Tosca covers all digital initiatives, which includes moving to the cloud, modernizing core business apps, and delivering excellent customer experience.

    Tosca also provides market-leading test data provisioning, test case planning and design capabilities, service virtualization, and mobile testing. The solution is fully compatible with other testing solutions and with Application Lifecycle Management products.

    Benefits of Tricentis Tosca

    Tricentis Tosca optimizes and accelerates the end-to-end testing of your entire digital landscape. Its AI-powered codeless approach accelerates innovation across your enterprise by removing the bottlenecks from testing and the risks from software releases.

    Tosca’s functional testing tool covers every kind of testing, including API testing, exploratory testing, mobile testing, regression testing, and system integration testing. It also supports performance testing through integration with NeoLoad.

    The key benefits of Tricentis Tosca include:

    Acceleration of test automation with AI-powered technology that can track controls on any technology in real time.

    The shifting left of testing by automating tests based on mockups and then using those same tests as the app is developed.

    Smarter testing with Vision AI that keeps up with changes in your apps, regardless of the underlying platform.

    Creation of resilient, stable automation for any technology

    Vision AI’s integration with Tosca’s no-code platform makes test automation easy-to-use by business analyst and subject matter experts, regardless of skill level

    Reviews from Real Users

    PeerSpot users note that Tricentis Tosca is easy to learn, easy to maintain, and easy to automate. One user said that “It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible." Another wrote that “The most valuable feature is the UI… The reporting is really nice.”

    Worksoft Certify is the industry's first codeless automated testing system, created for non-technical people to test end-to-end business processes at an enterprise scale.

    It was designed to test complicated processes spanning numerous apps and integrating into contemporary DevOps tool chains. Worksoft Certify manages dynamic input, process flows, and frequent variances in business processes with ease.

    Worksoft Certify automates the testing of your exact business processes across all of your enterprise applications. This solution makes it simple for customers and suppliers to package a process with all of its related dependencies, sub-processes, record sets, record filters, layouts, and variables.

    Worksoft Certify automates tests as effortlessly and quickly as the underlying applications permit, allowing you to evaluate business processes in record time with flawless dependability and consistency. Worksoft Certify speeds up test automation by utilizing a patented Object Action Framework, which effectively models the application under test as a set of pages containing GUI objects and test steps that perform actions on those objects.

    Worksoft Certify Features

    Worksoft Certify has many valuable key features. Some of the most useful ones include:

    • LiveTouch: Without coding, graphically edit and update tests.
    • No "fail" tests: See fail validations flagged when the end-to-end test continues.
    • Process comparison: Visually compare tests side by side and eliminate unnecessary tests to reduce maintenance
    • Magic search: AI-driven process search can find duplicate processes and keep automation libraries clean.
    • Exploratory testing: Real-time automated exploratory tests.
    • API testing: Utilize the virtual services and current SoapUI tests.
    • Test data generator: Obtain data from SAP for testing.
    • Create content: Make use of the more than 300 prebuilt SAP end-to-end testing scenarios.
    • Visual capture: Support agile testing by using automation artifacts from process discovery.
    • Full compatibility: Web, Java, .Net, client/server applications, SAP GUI, FIORI, web portal Workday, Salesforce, ServiceNow, Ariba, SuccessFactors, Hybris, AJAX, and more.

    Worksoft Certify Benefits

    There are many benefits to implementing Worksoft Certify. Some of the biggest advantages the solution offers include:

    • Speed: Automate at least 80% of testing to accelerate innovation.
    • Savings: Reduce overall testing and maintenance expenditures by 60% to 80%.
    • Confidence: Identify defects faster and reduce production defects by 60%.
    • DevOps-ready: Run tests as part of continuous integration, testing, or delivery cycle.
    • Support for RPA: Convert test scripts into robotic process automation.

    Reviews from Real Users

    Jens N., Enterprise Architect SAP Solutions at a computer software company, writes, “As compared to other tools for test automation, what is very good in this tool is the ability to implement logic into the scripts without coding and learning a complex script language. It is comparable to defining formulas in Excel. It is pretty easy to learn how to make your scripts more intelligent and more flexible as per the situation.”

    Aditya C., Sr Test Automation Architect at a tech services company, notes, “The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it.”

    Sample Customers
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
    Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Manufacturing Company13%
    Financial Services Firm10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    REVIEWERS
    Financial Services Firm27%
    Computer Software Company25%
    Insurance Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Manufacturing Company11%
    Insurance Company7%
    REVIEWERS
    Manufacturing Company36%
    Energy/Utilities Company11%
    Computer Software Company9%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Computer Software Company12%
    Retailer8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise62%
    REVIEWERS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise13%
    Large Enterprise72%
    REVIEWERS
    Small Business7%
    Midsize Enterprise9%
    Large Enterprise84%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise73%
    Buyer's Guide
    Functional Testing Tools
    March 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools. Updated: March 2024.
    765,386 professionals have used our research since 2012.