Sauce Labs vs SmartBear TestComplete vs Telerik Test Studio comparison

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Executive Summary

We performed a comparison between Sauce Labs, SmartBear TestComplete, and Telerik Test Studio based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools.
To learn more, read our detailed Test Automation Tools Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up.""Easy to integrate with the other platform for tracking purposes.""Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home.""As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side.""It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline.""Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours.""One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products.""Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."

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"Selenium integration.""The ease-of-use and quality of the overall product are above average.""The database checkpoints detect problems which are difficult for a human resource to find.""The solution is mainly stable.""Customer service and technical support responsiveness are high. Everyone is very professional.""Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution.""Runs in different remote machines. We have multiple versions of the software being tested.""The ability to run a whole suite of tests automatically (which we did overnight)."

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"The way it identifies elements is good.""Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me.""The performance and load testing are very good.""The most valuable aspects of the solution are the font, size, and interface.""Has a very smooth process for launching and closing the application after execution."

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Cons
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot.""The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution.""As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again.""We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available.""There have been various times throughout the last month or so where the service has gone down during business hours.""Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases.""Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit.""This product is not super scalable, because you have a very specific number of VMs that you can use."

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"Increased performance with less memory and CPU usage.""TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services.""There could be API interfaces with this tool.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""Right now, the product only supports Windows.""The licensing costs are a little bit high and should be reduced.""I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."

More SmartBear TestComplete Cons →

"Its UI is not very user-friendly and could be improved. For new users, it isn't easy.""The charts need to be more detailed and customizable.""It can be improved by including a feature that allows multiple file types to be selected simultaneously.""I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding.""There are some compatibility issues with the load standpoint test."

More Telerik Test Studio Cons →

Pricing and Cost Advice
  • "We have an enterprise account; it has worked great for our needs."
  • "Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
  • "It could be less like pay-per-use with a lower rate."
  • "Go ahead please. Try it at a smaller scale."
  • "Trial the product and see if it suits your needs."
  • "When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
  • "Compared with other services, Sauce Labs is a bit expensive."
  • "​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
  • More Sauce Labs Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

  • "The pricing is fair so I rate it an eight out of ten."
  • More Telerik Test Studio Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL… more »
    Top Answer:With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for… more »
    Top Answer:We use it for automated testing. For our company, we do web testing automation. We run our test suites containing… more »
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they… more »
    Top Answer:The way it identifies elements is good.
    Top Answer:Its UI is not very user-friendly and could be improved. For new users, it isn't easy. In addition, sometimes, tests used… more »
    Top Answer:Instead of Telerik Test Studio, I'd recommend writing test cases in .Net so that in the future, if you move away from… more »
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    Overview

    Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

    Sauce Labs Features

    Sauce Labs has many valuable key features. Some of the most useful ones include:

    • Automated cross-browser testing
    • Mobile testing
    • Secure tunneling protocol
    • Usage reporting
    • Enterprise security
    • Provisioning
    • Centralized user account management
    • Access controls
    • Support for Selenium, Appium, and JUnit Testing

    Sauce Labs Benefits

    There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

    • Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.
    • No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.
    • Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.
    • Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

    Reviews from Real Users

    Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

    Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

    Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

    PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Telerik Test Studio is an innovative and easy-to-use automated web, WPF and load testing solution. Test Studio tests support essential technologies like ASP.NET AJAX, Silverlight, PHP and MVC. Test Studio functional testing is a comprehensive yet cost-effective automated testing suite. Users can complete tasks quickly and easily with the product's point-and-click interface, which is augmented by Telerik-exclusive features like a visual storyboard and 3D element selection. Test Studio also offers script-less test automation for Silverlight applications. Test Studio load tests allow users to capture quickly capture, multiply and replay complex web traffic. Record HTTP traffic from desktop browsers, mobile devices and web services, and replay traffic with hundreds or thousands of virtual users spread across multiple machines. Fine-tune your load scenario with data binding, user authentication, and dynamic targets. Test Studio Mobile is an intuitive and easy to use test automation solution for Mobile application testing. Create tests once and test across multiple devices and OS's. The point and click functionality allows users to capture quickly and replay complex mobile testing functionality. There is no need to write a single line of code. Test against any number of real devices as you wish or through an emulator by connecting through Wifi. Test Studio for APIs helps customers verify the integrity and reliability of their APIs in an easy way and incorporate their API testing effort in their continuous testing and delivery process. Test Studio for APIs is used to determine whether APIs return the correct response for a broad range of commonly accepted requests, react properly to edge cases such as failures and unexpected inputs, as well as deliver the responses in an acceptable amount of time.
    Sample Customers
    Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T
    Top Industries
    REVIEWERS
    Healthcare Company14%
    Media Company10%
    Computer Software Company10%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company17%
    Healthcare Company6%
    Insurance Company6%
    REVIEWERS
    Computer Software Company32%
    Manufacturing Company13%
    Financial Services Firm10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Manufacturing Company13%
    Government11%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Test Automation Tools
    March 2024
    Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools. Updated: March 2024.
    765,386 professionals have used our research since 2012.