We performed a comparison between Sauce Labs, SmartBear TestComplete, and Telerik Test Studio based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools."Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"Easy to integrate with the other platform for tracking purposes."
"Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home."
"As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"Selenium integration."
"The ease-of-use and quality of the overall product are above average."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The solution is mainly stable."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The ability to run a whole suite of tests automatically (which we did overnight)."
"The way it identifies elements is good."
"Before using Telerik Test Studio, I was a manual tester, so it was my first automation tool, yet I felt very comfortable using it. I've used the record and play feature, and Telerik Test Studio was easy to use. The tool was easy to understand, even for a first-time user like me."
"The performance and load testing are very good."
"The most valuable aspects of the solution are the font, size, and interface."
"Has a very smooth process for launching and closing the application after execution."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
"As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"There have been various times throughout the last month or so where the service has gone down during business hours."
"Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"Increased performance with less memory and CPU usage."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"There could be API interfaces with this tool."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"Right now, the product only supports Windows."
"The licensing costs are a little bit high and should be reduced."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"Its UI is not very user-friendly and could be improved. For new users, it isn't easy."
"The charts need to be more detailed and customizable."
"It can be improved by including a feature that allows multiple file types to be selected simultaneously."
"I observed that the Excel and Word validation was quite challenging, which is an area for improvement in the tool. I also experienced minor difficulties with Telerik Test Studio, particularly in fetching elements in some scenarios when using C# for coding."
"There are some compatibility issues with the load standpoint test."