We performed a comparison between DX Unified Infrastructure Management, IBM Tivoli Business Service Manager, and ScienceLogic based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
"It is reliable when it comes to monitoring."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"Monitoring infrastructure and business applications are the most valuable features."
"It is easy to implement."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"It is the foundation for our monitoring solution."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"The most valuable feature of this solution is the efficiency."
"The best feature is the highly flexible graphs."
"Power packs."
"The power flow is great."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"It is simple."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The solution provides good infra-monitoring features."
"Dynamic Component Mapping is key and unique."
"The UIM has no features through goods and services yet. "
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"We've had issues with pulling reports."
"It would be good to implement views showing the aggregated status graphically."
"We want to see more investment in the UI and the dashboard."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"There should be wider coverage of storage infrastructure."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They need a little more self-service."
"They should add CLI command modes and scripts for high performance."
"I would like to see out-of-the-box standard dashboards for common services."
"The product must educate its strategic partners for deployment."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"ScienceLogic could improve the implementation, it could be made easier."
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