We performed a comparison between DX Performance Management, IBM Tivoli NetCool, and OpenText Network Node Manager i based on real PeerSpot user reviews.
Find out what your peers are saying about Broadcom and others in DX NetOps.
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"Great dashboards and good integration with other solutions."
"What is most useful is visibility."
"The tool helps us understand network performance."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Anything is possible with Tivoli. It's quite a robust system."
"The tool had many built-in automation capabilities."
"It's very easy to use."
"It's very easy to use."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"It is stable for fault and availability."
"It's quite a mature solution."
"Most valuable function would have to the internal causal engine and its root cause analyzer which keep us updated on critical errors and incidents in our network environment."
"Topology creation is the most valuable feature."
"It gives us a good overview of what's happening in our networks and the devices in the networks."
"A good enterprise-level solution."
"The platform has good stability."
"Real time network monitoring application: It is very stable, which provides quick root cause analysis (RCA) for any network faults."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"Product has issue collecting IP SLA data."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."
"Since we are out of registered IP space, we are moving to ipv6 and we expect our vendors to move with us, and they have not delivered yet."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"We experience disconnections between the solutions own components."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution does not have any AI capabilities."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The resources utilized could be a bit higher, and that is one of the challenges that isn't optimized"
"They should add AI options in the product's next release."
"We had some issues with some of the features, some modules are not meeting expectations."
"Only to improve the GUI."
"The dashboards are not customizable and it's not user-friendly."
"The deployment architecture and installation part needs improvement."
"Right now, we have open tickets and they are not closing as expected."
"When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained."
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