IBM FileNet vs M-Files vs Oracle WebCenter comparison

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5,058 views|3,057 comparisons
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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM FileNet, M-Files, and Oracle WebCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow.""We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone.""Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done.""I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself.""The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA.""It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years.""We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems.""The product is very stable."

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"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."

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"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet.""Oracle integrates well with other products to cover Big Data.""You can move workloads in between sub-servers so that you don't overload a portion of the server.""A great solution for storing and searching large volumes of documents with easy access.""It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage.""WebCenter's interface is very user-friendly.""Integration within the solution is very good."

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Cons
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues.""One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture.""I would like to have easier steps for setting up the application. They should have an easy one step process for the whole installation. Right now, you have to know the application well to set it up and have IT expertise.""I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction.""We would like to see, in FileNet, the ability to manage video and audio.​""We would like to have more automation of rollout solutions.""The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with.""To start with there are too many add-ons, which makes it hard for us. If they simplified the add-ons and plugins to be added to our existing systems, it would definitely help us in the future."

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"The integration with other products needs to be improved."

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"Does not seem to be totally compatible with Windows 10 as of our current version.""I would like them to add more Web 2.0 features.""The speed of the backup should be enhanced.""WebCenter requires a lot of design effort to upload content to our regular system.""There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market.""This solution needs to support translation into the Arabic language.""The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product.""Its functions need more stability."

More Oracle WebCenter Cons →

Pricing and Cost Advice
  • "The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
  • "It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
  • "FileNet is not cheap, but you absolutely get what you pay for. ​"
  • "For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
  • "For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
  • "​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
  • "1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
  • "The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
  • More IBM FileNet Pricing and Cost Advice →

  • "They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
  • More M-Files Pricing and Cost Advice →

  • "The price needs to be lowered."
  • "The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
  • "WebCenter's pricing is on the higher side."
  • More Oracle WebCenter Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is robust and can process a lot of documents for enterprise content management.
    Top Answer:The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a… more »
    Top Answer:The user interface of IBM content management, including the ability to customize screens without the need for coding… more »
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    Top Answer:WebCenter's interface is very user-friendly.
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    Ranking
    Views
    5,058
    Comparisons
    3,057
    Reviews
    4
    Average Words per Review
    410
    Rating
    7.5
    Views
    294
    Comparisons
    203
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    1,086
    Comparisons
    870
    Reviews
    1
    Average Words per Review
    189
    Rating
    7.0
    Comparisons
    Also Known As
    WebCenter, FatWire
    Learn More
    Overview

    IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

    There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

    M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com.

    Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

    Sample Customers
    Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
    OMV, Caverion, SAS Institute, TK Elevator
    Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Insurance Company16%
    Healthcare Company10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company13%
    Government10%
    Insurance Company9%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company12%
    Government11%
    Comms Service Provider8%
    REVIEWERS
    Pharma/Biotech Company22%
    Financial Services Firm22%
    Marketing Services Firm11%
    Transportation Company11%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm9%
    University9%
    Government7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise33%
    Large Enterprise44%
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise61%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.