We performed a comparison between IBM FileNet, M-Files, and Oracle WebCenter based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow."
"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."
"Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done."
"I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself."
"The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA."
"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"The product is very stable."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"Oracle integrates well with other products to cover Big Data."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"A great solution for storing and searching large volumes of documents with easy access."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"WebCenter's interface is very user-friendly."
"Integration within the solution is very good."
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."
"One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture."
"I would like to have easier steps for setting up the application. They should have an easy one step process for the whole installation. Right now, you have to know the application well to set it up and have IT expertise."
"I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction."
"We would like to see, in FileNet, the ability to manage video and audio."
"We would like to have more automation of rollout solutions."
"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."
"To start with there are too many add-ons, which makes it hard for us. If they simplified the add-ons and plugins to be added to our existing systems, it would definitely help us in the future."
"The integration with other products needs to be improved."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"I would like them to add more Web 2.0 features."
"The speed of the backup should be enhanced."
"WebCenter requires a lot of design effort to upload content to our regular system."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"This solution needs to support translation into the Arabic language."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"Its functions need more stability."
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