We performed a comparison between Appian, IBM BPM, and IBM WebSphere BPMS based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."Technical support is quite responsive."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"The product has a very good mobile app."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"It has created executable requirements and speeds up the SDLC process greatly."
"Technical support is helpful."
"There is a version coming out every six months with performance improvements."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"With the tester coach wherein you can interact with the interface while you're designing the process."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"Our customers use the solution as a workflow platform to manage their processes."
"IBM BPM is stable."
"I rate the technical support a ten out of ten...The product's installation was easy."
"Automation is the most valuable feature of IBM BPM."
"The installation was straightforward."
"The UI capabilities of the solution are great. The speed of delivery is good."
"We like the feature in which we can trace back instances."
"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"My only request is that they decrease the license costs."
"It would be nice if you could create your own customized apps when the business needed them."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"If that had more DevOps capabilities, it would be an excellent product."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"UI is an area with a shortcoming that needs improvement."
"I'd like the tool to be more flexible."
"It can definitely be improved in terms of performance and stability."
"The interface is limited and should improve in the future."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together."
"Importing and exporting between multiple environments is more difficult with other tools."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
"The solution lacks acceptable stability."
"Sometimes there are tasks that failed without any reason."
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