We performed a comparison between Appian, ARIS BPA, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"The process models provide self-documenting systems."
"Technical support has been amazing overall."
"What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."
"It has allowed us to model our enterprise process architecture."
"The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management."
"Object oriented modeling allows us to trace what's going on with the specified object."
"The technical support is good."
"Collaboration and governance over enterprise artifacts."
"The simulation engine and SAP integration are technically very robust."
"I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have."
"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"The solution is scalable."
"The most valuable feature is its stability, which is why we are using it."
"It is easy to set up workflows that notify the user depending on certain events."
"It's very easy."
"The content management is great."
"Case Foundation provides a strong security boost."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"There could be a scope of enhancement for capturing the variety of use cases."
"The product’s pricing could be improved from the developers' perspective."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose."
"ARIS has an internal fully customizable workflow system called APG, which is very good, but it’s targeted mostly at creating workflows related to ARIS content, and not general workflows to support other processes inside a company."
"The solution is difficult and not very exciting to learn."
"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."
"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."
"Create simple data uploader."
"We should have the ability to download ARIS EPCs to Visio."
"Since ARIS 9.X was released, the product has not been as robust and responsive as the previous versions."
"I could use more icons and other graphical elements."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The interface needs to be more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The service as it currently stands is out-of-date and lacks flexibility."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The cloud version could use more stability."
