We performed a comparison between Appian, IBM BPM, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Technical support has been amazing overall."
"I find the BPM the most valuable feature."
"Appian also has very flexible local integration."
"It has created executable requirements and speeds up the SDLC process greatly."
"The process models provide self-documenting systems."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"Its Analytics is the most valuable feature."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It's very easy."
"The most valuable feature is its stability, which is why we are using it."
"Case Foundation provides a strong security boost."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The client and the IBM content navigation are the solution's most valuable features."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"The solution could improve robotic process automation."
"Appian could improve their customer-facing initiatives."
"It is difficult to set up the on-premise version."
"It needs better integration with our existing application ecosystem."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"Could increase vulnerability and security patches to make it more robust."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"The integration could be improved."
"We have been experiencing bad performance and instability."
"Our developers are complaining that it's too complex to maintain."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"The cloud version could use more stability."
"There are some features that could be enhanced like the document viewer"
"90% of the feedback we receive states that the UI is not very user-friendly."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The service as it currently stands is out-of-date and lacks flexibility."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The interface needs to be more user-friendly."
