We performed a comparison between Appian, OutSystems, and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."Technical support is quite responsive."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"Technical support is helpful."
"The initial setup was seamless. We didn't run into any hardships at all."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"The visual program of OutSystems is one of the major advantages of this solution."
"We have no complaints surrounding both the scalability and stability of this solution."
"OutSystems is easy to use."
"The architecture of OutSystems is quite simple, and the features are similar to Mendix's. OutSystems has connectors for different enterprise apps and solid reporting capabilities. You can also integrate with any content management platform like SharePoint or Adobe Enterprise Manager, or something like that. You can also create and integrate workflows."
"The most valuable features of OutSystems are the user-friendly platform. The drag-and-drop feature is great. I have used other rapid application development tools before, but they were not as advanced as OutSystems. With the previous tools, I had to manually build certain features, but OutSystems does it automatically."
"For me, the most valuable feature is the flexibility the tools give us to change any customer requirements on the fly, when we are in a meeting. I also like how easy it is to deploy the code between environments and how easy it is to integrate OutSystems with other systems."
"OutSystems' best feature is that you can build tests with the flow, so even the tests are made in the PDD framework in a low-code way."
"It is much easier to develop applications with the product’s IDE."
"Good stable and scalable solution."
"ServiceNow is a cloud-based platform, so people won't need to worry about investing on hardware to host it. Being on the cloud, it is available 24x7. It's scalable, stable, and multifeatured, with a straightforward setup and good technical support."
"Identifies better ways to license software or eliminate unused software to save money."
"Will give us better control over asset management and technical debt once we can centralize all contract information."
"The solution has very good automation tools."
"I prefer ServiceNow to the competition because of its ease of use, installation and configuration."
"The thing that I like most about it is the easy integration with the CMDB. I'm able to look at the CMDB for applications and develop my assessments and attestations based on the application and point them at that application owner. So, I can really automate the whole thing."
"Easy to integrate with third-party applications."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"It needs better integration with our existing application ecosystem."
"Appian could improve their customer-facing initiatives."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"We would like to have more granular control for interface styling."
"The product’s pricing could be improved from the developers' perspective."
"The latest version of the app generation tools could be more user-friendly."
"The solution is costly."
"Mobile apps should have been fully native."
"It is hard to find the logic in OutSystems. From an improvement perspective, I want to be able to properly use logic in OutSystems."
"The largest obstacle currently associated with OutSystems is its high cost and limited availability of skilled personnel. Despite being a rapid application development platform, having a highly skilled individual familiar with the platform can be much more beneficial than an inexperienced individual. Because there is a shortage of people with the necessary OutSystems skills, utilizing the platform can become expensive. This makes little sense, considering that a rapid application development platform should be accessible to the average person. However, having a highly skilled individual can greatly increase productivity, making the cost worthwhile."
"We have performance issues while fetching bulk data."
"The installation is a bit tedious."
"I have difficulty in using several new features. Some of the product's features are tricky to use as well."
"It should have more artificial intelligence for business and work capabilities. The community is not so active. There must be initiatives to make the community talk more and share more information."
"The capital expenditure neeed to get the tool up and running is extensive."
"Local solutions have lower costs."
"Like all other IaaS, PaaS, and SaaS subscription cloud providers, ServiceNow is constantly improving by building new capabilities to expand the breadth and depth of its offerings while increasing its activities with partners to build more capabilities."
"The discovery of assets could be improved; right now they only allow for one domain."
"System deployment and automation capabilities could be within the platform, similar to competitors."
"It's too complicated and there are too many options."
"The utilization of AI in ServiceNow needs enhancement."
