We performed a comparison between Appian, Bizagi, and OutSystems based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The most valuable feature is business automation."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"It reduces development time in half making us more efficient."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"Good workflow engines that bridge the gaps of processes."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"The API is pretty straightforward."
"It automates a completely manual, complicated process."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"The solution offers a free version of their product."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"Very user friendly and a professional solution."
"It provides for faster development and better software releases."
"Scalability proved to be an exceptionally beneficial feature."
"It is a scalable solution...The initial setup of OutSystems is easy."
"One thing I like about OutSystems is that there's no lock-in. You can keep running your applications because it's on .NET and hosted centrally. That's one of the advantages I see there in terms of not having an IT strategy that has a dependency on a particular platform."
"Their out-of-the-box UI is quite good."
"We used almost all of the features, themes, styling guide, and approach components. They are useful in our applications."
"It is a stable solution."
"We can quickly develop an application using the tool."
"It is difficult to set up the on-premise version."
"It needs better integration with our existing application ecosystem."
"The documentation needs to be improved."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"Architecture of product and scalabiility issues."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"Appian could improve their customer-facing initiatives."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"It works slowly on the cloud, sometimes."
"There could be more documentation."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"One of the biggest areas for improvement is that every time an existing data element is modified, it creates a new data element. It doesn't really modify that particular data element. So, a user has to follow an extra step of removing the existing data element and bringing in the new and modified data element that is being added, which sort of goes into negative productivity."
"OutSystems does not provide any native reporting resources. All reports must be created with other tools or as a webpage."
"The initial setup is a little difficult."
"The new version could be improved."
"The documentation needs to be more robust."
"I would like to see improvements in versioning. It can be challenging to keep track of what changes should be committed, especially when many developers are working in one environment."
"The product could be improved if there was a shortcut, or predefined, predictable templates provided."
"While I can't speak to the market impact, as a developer, I've seen significant reductions in development time across different versions of our applications. One area for improvement would be the UI controls in Service Studio. Sometimes, controls don't appear in the IDE, requiring us to check them in the web browser instead. Overall, our experience with OutSystems has been positive, though improvements in UI development would be welcomed."
