We performed a comparison between IBM OpenPages, MEGA HOPEX, and RSA Archer based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, AuditBoard, Trend Micro and others in GRC."The product’s interface is very intuitive."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The ability to customize is valuable."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"We use the portfolio management feature heavily."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"The tool is very simple and intuitive to use."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"The most valuable feature of this solution is the reuse of common enterprise components and entities."
"The solution has helped our organization manage our internal and external activities."
"Even non-technical people can be masters of the product."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"Flexible record permissions and data import features."
"Archer seamlessly integrates data systems without requiring additional software."
"Solution is scalable."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"The solution must allow customization in reporting."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"The solution lacks additional models compared to other tools."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"The solution is quite expensive."
"The initial setup is a little complex."
"Lacking more out of the box integrations."
"This product is expensive and would be improved by lowering its price."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"I would like to have the ability to build and maintain an inventory of personal data processing activities and assets utilizing a purpose-built taxonomy and data structure."
"The design and advanced workflow need to be improved."
"The ticket handling process could be improved."
"The solution as a whole could be simplified."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."