We performed a comparison between IBM OpenPages, MetricStream, and RSA Archer based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, AuditBoard, Trend Micro and others in GRC."The content, reporting, and workflow features stand out as the most valuable aspects."
"The product’s interface is very intuitive."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The interface is mobile-friendly and it is getting a good response from our customers."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"Easy to implement with a high level of automation."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"The most valuable part of the product is the ease-of-use and the opportunity to create custom security applications easily."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"The solution must allow customization in reporting."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
"I would like to have the ability to build and maintain an inventory of personal data processing activities and assets utilizing a purpose-built taxonomy and data structure."
"The technology's a little outdated."
"Performance could be improved."
"GUI could be improved."
"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."