We performed a comparison between Array APV Series, Citrix NetScaler, and Loadbalancer.org based on real PeerSpot user reviews.
Find out what your peers are saying about F5, Citrix, HAProxy and others in Application Delivery Controllers (ADC)."One of the most valuable features of this solution is the server load balancing. Something that sets this solution apart from other products is that the hardware has a much higher capacity than other vendors. That's the edge of Array Networks. Their technical support services are also very good."
"I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus."
"The load balancing and VPN features are most valuable. AAA authentication is also valuable."
"This solution increases the backend network service performance, which is one of the things that we like the most."
"It is a complete solution for those looking for an all-in-one."
"It has helped us to increase the resiliency of the application and the performance."
"It is simple for both IT specialists and customers."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
"I found that the GUI was very easy to to navigate. If you were looking for something, it was fairly easy to find. There's a lot of third-party documentation and information available online as well."
"It's pretty much a Swiss Army knife for managing all the load balancing techniques."
"For now, it's stable."
"Load balancing helps us distribute both incoming and outgoing data loads evenly among the servers, preventing overload on a single server."
"Existing customers are trying to migrate from the physical F5 load balancer to the AVI load balancer because it is scalable and easily managed."
"It helps us to route the traffic to the available servers. If we didn't have Loadbalancer we would fail to set the end-user and it would cause a failure in the cluster."
"The connection that this solution helps our servers maintain has been most useful."
"We now get notifications when pool members go down, and we eliminate our downtime by not sending traffic to downed pool members."
"The load balancers have an easy installation and a relatively simple, easy user interface to use."
"I would like to see more granular reporting and monitoring features, and I believe our clients want to see them as well. Also, SD-WAN would be a good addition."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"Maybe creating policies with simple regular expressions."
"The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though."
"In terms of what could be improved, I would say the user interface because sometimes it can be complicated."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
"I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement."
"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"Reducing the overhead required for AppFlow data collection, specifically for HDX Insight, would be a huge improvement."
"It would be great if there was a way to gain access to the graphing data, to create custom reports. If we had a way to use the graphing data, we could use it to present certain information to our client, such as the uptime status for their service."
"The solution can be a bit pricey."
"The configuration is somewhat complicated. Someone who does not know the solution may find this challenging."
"I'd like to see scalability improved; it can be costly."
"If I have to say something, I suppose they could add an automated configuration backup to an FTP location (or something similar) so you don’t have to manually do it. I don’t see this as a problem, of course, as the configuration rarely changes and we only need one backup, but maybe for other users that feature would be handy."
"An area for improvement in Loadbalancer.org is that sometimes it works fine, but sometimes, it has issues. The setup for Loadbalancer.org is also complex, so that's another area for improvement."
"The interface from Loadbalancer.org should be improved."
"They're mostly designed to balance a particular type of traffic. I wanted to load balance DNS, and they just don't do it the way that we wanted to. So they're not used as DNS load balancers."
