We performed a comparison between Adobe Workfront, Alfabet IT Planning & Portfolio Management, and Jira based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Broadcom, ServiceNow and others in Project Portfolio Management."Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"The tool is very user-friendly."
"The intake feature is the most valuable in Workfront."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Monitoring the progress of projects and tasks is very effective."
"The solution is stable."
"The dashboard is the most valuable feature."
"I enjoy working with (and can recommend) Jira for a number of reasons. The best features are that it is friendly and provides good visibility. It's to the point and very effective."
"It improved communication, as it was a popular tool, and most people enjoyed using it."
"The most valuable feature is managing software development."
"It is easy to deploy in the cloud and other environments. It is also easy to view the reports of the sprint review or the sprint plan and the relation between the backlog and the repositories."
"The two features that have been most valuable have been backlog management and sprint planning and tracking."
"Jira has been a good l tool for collaborating across large groups of people. The JQL feature is powerful and easy to use."
"It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"The burndown chart is also helpful when it comes to reporting and allows us to know where we are going, especially during development."
"Workfront's reporting capabilities must be improved."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"Sometimes there are glitches when we are reviewing an interactive proof."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"The solution's visualization feature could be user-friendly."
"We were having some difficulties creating different kinds of reports and dashboards."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"The user-experience, enhanced performance, and in-hand governance can be improved."
"They can maybe dumb down the directions for building the automation a little bit because to be able to build out the automation, I had to play around with it and learn what all the fields meant and what they were referencing. I don't have an IT background originally. My background is in biology, and I got into project management by chance. I am good at it, but I haven't really worked with coding languages. In terms of writing automation, it is easier for devs because they intuitively know what they're being asked, but as a PM who originally didn't have IT experience, it was a little bit daunting at first. It could also have an extra hierarchy to be able to allow tasks under stories. It could be the way it is set up at our organization, but currently, under stories, you can have sub-tasks, but you can't create a task. Being able to customize your hierarchy a little bit more would be beneficial because sometimes, the devs would say, "Well, here's a story, and now we need sub-tasks," but as we were building out the sub-tasks, sometimes we had to go a step lower to dig in a little bit more, and we couldn't do that."
"The permissions can be challenging to get right."
"The tool should improve its pricing."
"The stability could be improved."
"It would be ideal if Jira had future functionalities to integrate more easily with various aspects of code reviews."
"The release of a MailServer feature within Jira would be beneficial."
"JIRA still has their own backtracking tools. It should have a better visibility into HPE UFT. Most people use functional testing tools, like QTP. They need to improve their integration to make it seamless."
"Could be more intuitive."
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