We performed a comparison between Adobe Workfront, Broadcom Clarity , and Jira based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The intake feature is the most valuable in Workfront."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"The solution is stable."
"The tool is very user-friendly."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Monitoring the progress of projects and tasks is very effective."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"Broadcom Clarity PPM is a high-value product that helps users become productive. It's a very stable, scalable, and fast platform, even from a self management perspective."
"It helps all the portfolio managers and the program managers to take stock of the financial situation at the program and portfolio level, because it rolls up all the financials at the product level."
"It's pretty much the source of "the truth." Everything is together, everyone can see all the resources, financial projects, how long a project's going to take. Anybody can go in there and see any information they need about the organization as a whole."
"The ability to have all of the data in one place from risks and issues to resource capacity and actual utilization."
"It is very stable. We are on demand. With on demand, those guys keep it running."
"The reporting tools are superior to what was there before, which was someone crunching through an Excel spreadsheet. I've been able to do status reports through the projects, which has given visibility to my manager, and that's an improvement."
"The competency and available support are quite good, therefore we do not have any issues with support. Every time that we have a case where we need support, it is clarified right away."
"The app style of the new UI is absolutely fantastic. It's the right way to go. Our users will love it."
"I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use."
"It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"I like that all of the team members on an agile team can use it. No one is in a separate application."
"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."
"The most valuable feature is the Burndown Chart to see work that is outstanding."
"I liked the flexibility of the application. It was pretty user-friendly."
"The most valuable feature is working with sprints and having the ability to create sprints."
"In general, the GUI is nice."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"Sometimes there are glitches when we are reviewing an interactive proof."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"The solution's visualization feature could be user-friendly."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"We were having some difficulties creating different kinds of reports and dashboards."
"Workfront's reporting capabilities must be improved."
"In the next release, I would like to have a little bit more functionality on chatbots in Clarity PPM, especially for support requests, such as for the most commonly used support tickets that people could resolve themselves."
"We see it as overhead. Let us collect all the data in one place. Which, it is always nice to have everything in one place, but it does cause that overhead."
"Broadcom Clarity PPM could improve by adding advanced reporting in the tool. There are a lot of out-of-the-box reports, but I would like to see more advanced reporting."
"The look and the feel of 14.4 is a bit antiquated."
"Whenever that second instance of Clarity came about, it was overwhelming even to people who were accustomed to working with program management tools."
"The solution could improve the way the workflow is developed. I think they could be more dynamic because they are in a way static. They're very powerful, but they don't have any interaction with end-users."
"I am going to be maintaining both new UX screens, which the blueprints make look like it is going to be really easy, but we would still have to be maintaining new UX screens as well as classic views for those functionalities that are not yet available in the new UX."
"In terms of what could be improved, the end user interface could be improved to be more intuitive, because we sometimes have issues with customization. Sometimes we are not able to customize everything for the end user's interface, and they require more customization. We should be able to perform a deeper customization here."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it."
"It would be good if we can grant access based on the roles. This is something that Jira can look into. Currently, anyone with Jira access can access everything. Being able to define access based on the roles will give us more flexibility in managing Jira. I would like to have more reports in Jira. Currently, eight or nine reports are there. You can use Screen Test to get more reports or data from Jira, but you will have to get more add-ons, plug-ins, and stuff like that. It would be good if they can increase the number of reports."
"There needs to be a way to export a user story."
"The stability could be improved."
"I want the tool to integrate connectors."
"One major issue that I, and even our business stakeholders, have noticed is related to Epic Link. When Epic Link's background color is a dark color, it effectively becomes unreadable. I wish there was a way for us to change the text color of Epic Link in the Issue Navigator view."
"The next-generation software projects lack a lot, and I found quite a few bugs. There are some really basic things that you still cannot do. For instance, to put a mandatory due date for a task that you create in one of these projects is still not available. That's a bit of a block because people, especially those who are not technical, are not going to add anything if it's not mandatory. It's going to be difficult to teach them that they should do it anyway."
"Nowadays, many organizations are moving toward the Objectives and Key Results (OKR) framework, and this is something that Jira should be able to accommodate."
