IBM FileNet vs Microsoft OneDrive vs OpenText Content Manager comparison

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Executive Summary

We performed a comparison between IBM FileNet, Microsoft OneDrive, and OpenText Content Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"FileNet is very user-friendly... We have business users using and it is quite friendly for them.""It saves our customers time by 30 to 40 percent by eliminating the time to process paper.""It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level.""It has the ability to mix document management and process automation.""It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years.""It has a straightforward approach to the install​.""The beauty is the response time. It is very good nowadays within the platform.""The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."

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"It gives you access to important files from virtually anywhere.""The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.""One of the good features is that the users are not even aware that they're using it.""The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful.""It is simple to use and it allows me to give me the opportunity to access anything I want from any device.""It was extremely easy to setup.""We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives).""It is free if you use Microsoft Office 365."

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"We like how the solution allows us to have retention of records and workflows, as well as its fire plan.""The product can be integrated with different solutions.""An advantage is integration with your IP directory.""The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management.""I did not face issues with the product's scalability...The solution's technical support is good.""It has a robust search but has often been difficult for people to learn."

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Cons
"This solution could be improved with the ability to present the file system from FileNet.""​I would like to see Azure AD added.""The initial setup was pretty complex. There are too many options, and it can get a bit confusing.""The product is expensive.""The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright.""I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds.""There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward.""The installation and configuration to start up needs expert level knowledge."

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"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office.""The technical support is really very bad.""Technical support is not very impressive and is typical of large company software support.""The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents.""The user interface sometimes fails and when it cannot connect, it does not give the reason why.""Performance is an issue when sharing a large number of files in a single folder.""Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive.""An increase in the capacity of storage in the free version would be nice."

More Microsoft OneDrive Cons →

"Due to very limited use in the industry, vendor and contract support are hard to find.""The product could improve its scalability.""The stability of the solution is an area of concern where improvements can be made.""Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution.""The ease of use should be addressed.""OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."

More OpenText Content Manager Cons →

Pricing and Cost Advice
  • "The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
  • "It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
  • "FileNet is not cheap, but you absolutely get what you pay for. ​"
  • "For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
  • "For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
  • "​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
  • "1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
  • "The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
  • More IBM FileNet Pricing and Cost Advice →

  • "Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
  • "Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
  • "We pay a lot for the Enterprise version, but it is a premium service."
  • "OneDrive comes with Microsoft 365 so it is just an added part of that package."
  • "It is free if you are using Office 365, and you get a terabyte of storage with your account."
  • "This is a pricy solution, given that we are only using it at 50% capacity."
  • "The price of Microsoft OneDrive is reasonable and compatible with competitors."
  • "The licensing is expensive and on a yearly basis."
  • More Microsoft OneDrive Pricing and Cost Advice →

  • "I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
  • "The fees incurred are for the licensing and maintenance."
  • "I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
  • "The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
  • More OpenText Content Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is robust and can process a lot of documents for enterprise content management.
    Top Answer:The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a… more »
    Top Answer:The user interface of IBM content management, including the ability to customize screens without the need for coding… more »
    Top Answer:The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline… more »
    Top Answer:It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also… more »
    Top Answer:We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.
    Top Answer:The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the… more »
    Top Answer:The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money… more »
    Top Answer:OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made… more »
    Ranking
    Views
    5,058
    Comparisons
    3,057
    Reviews
    4
    Average Words per Review
    410
    Rating
    7.5
    Views
    3,884
    Comparisons
    3,279
    Reviews
    4
    Average Words per Review
    345
    Rating
    8.8
    Views
    1,935
    Comparisons
    878
    Reviews
    4
    Average Words per Review
    410
    Rating
    8.3
    Comparisons
    Also Known As
    MS OneDrive
    Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
    Learn More
    Overview

    IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

    There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

    Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

    OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

    Sample Customers
    Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
    Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
    Missouri State Courts
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Insurance Company16%
    Healthcare Company10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company13%
    Government10%
    Insurance Company9%
    REVIEWERS
    Energy/Utilities Company23%
    Financial Services Firm15%
    Comms Service Provider8%
    University8%
    VISITORS READING REVIEWS
    Educational Organization46%
    Computer Software Company6%
    Financial Services Firm6%
    Government5%
    REVIEWERS
    Government58%
    Non Profit8%
    Non Tech Company8%
    Sports Company8%
    VISITORS READING REVIEWS
    Government21%
    Computer Software Company15%
    Financial Services Firm8%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business26%
    Midsize Enterprise37%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise50%
    Large Enterprise34%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise55%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.