BMC Client Management vs BigFix vs Jamf Pro comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigFix, BMC Client Management, and Jamf Pro based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in EPP (Endpoint Protection for Business).
To learn more, read our detailed EPP (Endpoint Protection for Business) Report (Updated: March 2024).
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Questions from the Community
Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
Top Answer:The product's initial setup phase is very easy.
Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
Top Answer:I’ve found patching to be the most valuable feature of the solution.
Top Answer:The product is affordable. I rate the solution’s pricing a three out of ten, where one is cheap, and ten is high.
Top Answer:Some clients have adopted it but have expressed concerns about its flexibility. They have other tools that effectively… more »
Top Answer:The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use… more »
Top Answer:Right now, I don't have anything to say about which areas in BMC Client Management need improvement. The solution does… more »
Top Answer:The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to… more »
Top Answer:Jamf Pro is worth the cost. You will certainly find the value once you use it every day and try to imagine your role… more »
Top Answer:There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons… more »
Comparisons
Also Known As
enSilo, FortiEDR
Tivoli Endpoint Manager
BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
JAMF Software Casper Suite
Learn More
Overview

Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

Fortinet FortiEDR Features

Fortinet FortiEDR has many valuable key features, including:

  • Easily customizable
  • Real-time proactive risk mitigation & IoT security
  • Pre-infection protection
  • Post-infection protection
  • Track applications and ratings
  • Reduce the attack surface with risk-based proactive policies
  • Achieve analysis of entire log history
  • Optional managed detection and response (MDR) service

Fortinet FortiEDR Benefits

Some of the key benefits of using Fortinet FortiEDR include:

  • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

  • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

  • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

  • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

  • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

Reviews from Real Users

Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

HCL BigFix Benefits

Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

  • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
  • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
  • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

BigFix Features

  • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
  • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
  • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
  • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
  • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

Reviews from Real Users

HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

Jamf Pro Features

Jamf Pro has many valuable key features. Some of the most useful ones include:

  • Zero-touch deployment
  • Management of Apple devices
  • Security for app devices
  • App Store for self-service enterprise
  • Smart targeting
  • Reports of inventory
  • Smart Groups
  • Preconfiguration of apps
  • App distribution
  • Mac imaging
  • Upgrades to app and OS
  • Management of IT inventory
  • Device enrollment (user initiated)
  • Purchasing & license management

Jamf Pro Benefits
There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

  • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
  • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
  • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
  • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
  • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
  • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

Reviews from Real Users

Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

Sample Customers
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Charter Manufacturing
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Top Industries
REVIEWERS
Financial Services Firm21%
Comms Service Provider11%
Manufacturing Company11%
Hospitality Company5%
VISITORS READING REVIEWS
Computer Software Company16%
Government8%
Manufacturing Company8%
Financial Services Firm8%
REVIEWERS
Computer Software Company16%
Retailer12%
Healthcare Company10%
University10%
VISITORS READING REVIEWS
Educational Organization43%
Financial Services Firm9%
Government8%
Computer Software Company7%
VISITORS READING REVIEWS
Computer Software Company21%
Financial Services Firm9%
Government8%
Comms Service Provider7%
REVIEWERS
Educational Organization26%
University13%
Computer Software Company10%
Financial Services Firm6%
VISITORS READING REVIEWS
Educational Organization35%
Computer Software Company10%
Financial Services Firm6%
University5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise16%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business31%
Midsize Enterprise19%
Large Enterprise50%
REVIEWERS
Small Business25%
Midsize Enterprise11%
Large Enterprise64%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise49%
Large Enterprise40%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise22%
Large Enterprise65%
REVIEWERS
Small Business27%
Midsize Enterprise27%
Large Enterprise45%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise41%
Large Enterprise44%
Buyer's Guide
EPP (Endpoint Protection for Business)
March 2024
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in EPP (Endpoint Protection for Business). Updated: March 2024.
765,234 professionals have used our research since 2012.