We performed a comparison between Dynatrace, Instana Dynamic APM, and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We can report and monitor on specific use cases which could not be monitored with SAP or other tooling."
"The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services."
"It is cleaner and more compact with good UX/UI."
"The most useful features are cloud monitoring, application monitoring, and alert notifications."
"It was delivered when we wanted it and has performed exceptionally well."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"With Instana, the interface and the UI are very simple to use."
"It is a stable solution."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"Our primary wish list for RFEs or feature requests are additional integration options with ticketing systems. Although, we are able to work around it, 'ticketing' is not a core function of the product."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
"The Web UI can be slow and hard to understand."
"From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs."
"It's not really user friendly. You need to go through a certain type of training."
"Needs support for more technologies."
"Needs a greater meta data capture."
"The integration could be improved with more plugins or open API."
"They could improve the product’s dashboards and provide more dashboard options."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"Maybe log monitoring could be better."
"New Relic has a better UI in terms of how it presents the data."
"We'd always like to see additional functionalities."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
