We performed a comparison between Adobe Experience Manager, Atlassian Confluence, and Drupal based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."
"Easy to work with the solution."
"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."
"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."
"Adobe Experience Manager is a content management system, and we use it to create and manage a website."
"It is easy to learn. You don't need to be an advanced Java developer."
"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."
"With respect to our experiences with Confluence, we haven't had any issues."
"Confluence is easy to use and integrate with other solutions, including social media platforms."
"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."
"It's easy to use and you can create all types of pages."
"The best feature is document management."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"The most valuable features are the ease of creating documentation, as well as charts."
"The most valuable features is its design documentation abilities."
"You can build websites on it very quickly."
"The feature I find most valuable is that Drupal is a framework and not only a CMS."
"We use a part of the solution called Acquia. The personalization portion of this is the most valuable aspect fo the solution."
"It is good for big projects."
"I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."
"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."
"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."
"The solution's pricing and stability could be improved."
"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."
"Adobe Experience Manager's pricing could be improved."
"Programming model could be improved, it's a monolithic solution."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"There could be an option to collaborate with other users while editing the documents."
"I'd like to see some improved reporting on usage."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"The way Atlassian Confluence handles tickets could be improved."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"RAM usage seems to be higher than it should be."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"Digital experience features like target, segmentation, and campaign management have a long way to go."
"It is a little bit simplified."
"I think the support needs to improve, as well as the integration with tracking and analytics systems."
"The user experience in designing layouts should be much easier or much more helpful."
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